Children's Home run by Care Haven (UK) Limited in Stockport

Unique reference number SC065374 Inspection date 08/02/2012 Inspector Caroline Jones Type of inspection Interim Provision subtype Children's home

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Date of last inspection 19/09/2011 Website: www.ofsted.gov.uk

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection (March 2011).

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Brief description of the service

This is a private children's home that provides care and accommodation for up to five young people with emotional and/or behavioural difficulties.

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Progress

Since their previous inspection the service is judged to be making satisfactory progress.

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Progress

At the previous full inspection the home was judged as good. The outcomes for young people remain strong and the quality of care is maintained. A sound start has been made on addressing the recommendations from the last inspection, in particular to monitoring and gaining feedback from parents and partner agencies to improve the standards of care further. Young people comment, 'I feel good about my life.'

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Progress

Young people continue to have positive and nurturing relationships with staff which are the foundation for the good standards of care received by young people. Staff work together with parents, carers and partner agencies to ensure young people's holistic needs are promoted and secured. Young people continue to achieve educationally and remain in good health. They take part in a range of activities to stimulate their wellbeing, peer friendships and sense of success.

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Progress

Clear boundaries and routines are well established within the home which help young people to understand their situation and what to expect from staff. As a result young people's placements have remained stable. Respectful and warm relationships between staff and young people provide the basis for managing behaviour effectively. There are few incidents of restraints and staff are clear that this is only used as a very last resort. However, written records do not provide full details of the debrief undertaken with young people. Although, sound arrangements are in place to respond to missing from home incidents, records are not always sufficiently detailed to give an accurate account of the event.

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Progress

Staff are committed to young people and the team remains steady which provides consistency and predictability for young people. Caring and warm exchanges between staff and young people were observed throughout the inspection and young people were relaxed and happy in their home. Staff continue to champion young people's rights in daily living and their views have influenced changes within the home. Consequently, young people are empowered to have control in their day-to- day lives.

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Progress

The home is effective in meeting the aims and principles of the Statement of Purpose and the children's guide is currently under review with young people. The service is financially stable and excellent development plans are in place to continue to improve the service to young people. Staff are very well supported by the acting manager who strives for quality and excellence. They have regular supervision, appraisals, team meetings and training opportunities that contribute to their competence in providing care to young people.

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Recommendations

To improve the quality and standards of care further the service should take account of the following recommendation(s):

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Recommendations

 ensure that written records kept by the home when young people go missing detail action taken by staff, the circumstances of the return, any reasons given by young people for running away from the home, and any action taken in light of those reasons (NMS 5.10)  ensure that young people are given the opportunity to discuss incidents of restraint they have been involved in with a relevant adult. (NMS 3.17)

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