Children's Home run by East Riding of Yorkshire Council in East Riding of Yorkshire

Unique reference number SC035543 Inspection date 21/12/2011 Inspector Leonard Hird Type of inspection Interim Provision subtype Children's home

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Date of last inspection 14/07/2011 Website: www.ofsted.gov.uk

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000 to assess the effectiveness of the service and to consider how well it complies with the relevant regulations and meets the national minimum standards.

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About this inspection

The report details the progress made by the provider since the last full inspection, identifies any further strengths, any areas for improvement and makes judgements as outlined in the Inspection of children’s homes – framework for inspection (March 2011).

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The inspection judgements and what they mean

Good progress The children’s home has demonstrated continued improvement in quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the large majority of recommendations that were raised at the previous inspection. Satisfactory progress The children’s home has maintained quality of care and outcomes for children and young people and where appropriate has addressed all requirements and the majority of recommendations that were raised at the previous inspection. Inadequate progress The children’s home has failed to address one or more requirements and/or has not met the majority of recommendations and/or the quality of care and outcomes for children and young people have declined since the last full inspection.

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Brief description of the service

The children's home is provided by a local authority and it cares for up to six young people of either gender aged 14 to 17 years old. It focuses on supporting young people with emotional and behavioural difficulties.

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Progress

Since their previous inspection the service is judged to be making good progress.

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Progress

At the last full inspection on 14th July 2011, Ofsted made eight requirements and five recommendations. The overall effectiveness of the home was judged as satisfactory. The purpose of this inspection was to assess if the registered persons have addressed the previous requirements and recommendations. All requirements and recommendations made at the last inspection have been addressed. Young people are receiving good levels of support, guidance and encouragement from the home's staff team.

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Progress

The home ensures that when a complaint is made by a young person it is appropriately documented and full account is taken of any outcome from the investigation. Information is displayed throughout the building on how to make a complaint as well as how to contact independent organisations such as, ChildLine. As part of the home's external monitoring process a review is undertaken on a monthly basis of the home's complaints and sanctions documentation and any matter arising is addressed. Young people can easily access the complaints procedure and are fully supported by members of staff when making a complaint.

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Progress

Young people and where appropriate their families are consulted by the Regulation 33 visitor on matters occurring in the home. A written record of the monthly visit and its findings are provided to the local authority and Ofsted. The outcomes of the visit are shared with the Registered Manager to ensure that the quality of service is maintained and improved, if necessary.

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Progress

Members of staff accurately record in suitable books the details of any restraint used as well as the consequences and effectiveness of any sanction given. Young people are encouraged to comment about the effectiveness of any restraint used or sanction given as part of this process. All of these records as well those of absence from the home without permission have been improved and take account of the views of the young person.

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Progress

The staff team are receiving the appropriate levels of support, training and supervision to maintain their professional development and monitor their performance from the Registered Manager and the local authority. Members of staff are in the process of completing the appropriate training and qualifications to enable them to work with young people.

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Progress

A young person's guide is available at the home which details how to contact different external organisations for support such as the Children's Rights Director or their independent reviewing officer. Young people are encouraged to discuss any matter with staff that may be troubling them but can, if necessary, contact external youth support organisations either by e-mail or by using their own dedicated and private landline telephone.

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Progress

Members of staff work closely with young people to ensure they are receiving good levels of support and advice and thereby helping young people to live in a safe environment. Young people confirm they feel safe and that the staff are very supportive. There were no shortfalls identified at this inspection.

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