Children's Home run by Progress Children’s Services Ltd in Coventry

Unique reference number SC064117 Inspection date 02/03/2011 Inspector Judith Longden / Jackie Callaghan Type of inspection Random

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Date of last inspection 07/09/2010 Website: www.ofsted.gov.uk

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This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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You can obtain copies of The Children Act 2004, Every Child Matters and The National Minimum Standards for Children’s Services from: The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000.

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About this inspection

This report details the main strengths and any areas for improvement identified during the inspection. The judgements included in the report are made in relation to the outcomes for children set out in the Children Act 2004 and the relevant National Minimum Standards for the service.

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The inspection judgements and what they mean

Outstanding: this aspect of the provision is of exceptionally high quality Good: this aspect of the provision is strong Satisfactory: this aspect of the provision is sound Inadequate: this aspect of the provision is not good enough

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Brief description of the service

The home is located within easy commuting distance to a large city centre. The home is a large bungalow-style building with office and staff sleeping-in rooms arranged on the upper floor. There are seven young people's bedrooms all with en- suite facilities. There are two lounges, a dining room and a domestic kitchen. There is one large bathroom with an assisted bath and a second smaller bathroom. There is a fenced garden with a patio and lawn area.

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Brief description of the service

The service offers 24-hour personal care to children and young people with learning and physical disabilities. Four young people are currently living at the home and all were present for part of this visit.

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Summary

This is an overview of what the inspector found during the inspection.

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Summary

This was an unannounced interim inspection focusing on the key standards in staying safe. The outcome judgement for staying safe is good and the overall judgement continues to be assessed as good. Four young people were present for part of the inspection process.

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Summary

The service provides good quality care in a well maintained home. There is a highly committed and enthusiastic staff team that provides a nurturing environment for young people. Young people are kept safe through effective procedures and monitoring and receive a high degree of individual support. The staff team are highly motivated and enthusiastic in accepting the challenges of potential change. Two previous recommendations set at the last inspection have been met. No actions or recommendations were set as a result of this inspection.

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Improvements since the last inspection

At the last inspection no actions and two recommendations were made. These have been assessed as met. The bound books that document physical interventions and sanctions now include both the time these occurred and the duration. Young people have been involved in developing questions for interviews in the next recruitment round to ensure their views on potential new staff are considered.

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Protecting children from harm or neglect and helping them stay safe

Young people are kept safe and their welfare is promoted through effective procedures, recording and monitoring. They receive a high degree of individual support to manage their behaviour in order to develop socially acceptable behaviour. Staff provide a constructive response to inappropriate behaviour, based on the young person's level of understanding, to further support their social development.

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Protecting children from harm or neglect and helping them stay safe

Staff have an excellent understanding of each young person's intimate care requirements and need for privacy. As a result they act accordingly to ensure young people's privacy is respected.

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Protecting children from harm or neglect and helping them stay safe

Young people are made aware of the complaints process through an excellent range of information in various accessible formats. There have been no complaints made to the regulator since the last visit and one complaint from a parent has been addressed effectively by staff at the home.

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Protecting children from harm or neglect and helping them stay safe

Young people are protected from abuse through a rigorous safeguarding procedure and staff receive regular training ensuring they are fully aware of the procedures to follow in the event of an allegation being made. Staff have a proactive approach to preventing bullying and the home displays excellent information for young people in various formats. This ensures that young people are supported to understand that bullying is not acceptable, as well as providing guidance on what to do if bullying occurs.

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Protecting children from harm or neglect and helping them stay safe

There have been no incidents of young people being absent without permission. However, the staff are aware of the home's policy on young people who are missing.

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Protecting children from harm or neglect and helping them stay safe

Rigorous health and safety checks and procedures are in place ensuring young people live in a home that provides physical safety and security.

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Protecting children from harm or neglect and helping them stay safe

At the last inspection the recruitment procedures were found to be robust and there have been no new staff recruited since that inspection. Young people have developed questions ready for the next recruitment round. This ensures they have their views considered when the home appoints new staff.

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