Children's Home run by One To One Crisis Intervention Ltd in Devon

Unique reference number SC068205 Inspection date 05/01/2011 Inspector Michelle Oxley Type of inspection Random

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Date of last inspection 27/08/2010 Website: www.ofsted.gov.uk

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This document may be reproduced in whole or in part for non-commercial educational purposes, provided that the information quoted is reproduced without adaptation and the source and date of publication are stated.

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You can obtain copies of The Children Act 2004, Every Child Matters and The National Minimum Standards for Children’s Services from: The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop

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About this inspection

The purpose of this inspection is to assure children and young people, parents, the public, local authorities and government of the quality and standard of the service provided. The inspection was carried out under the Care Standards Act 2000.

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About this inspection

This report details the main strengths and any areas for improvement identified during the inspection. The judgements included in the report are made in relation to the outcomes for children set out in the Children Act 2004 and the relevant National Minimum Standards for the service.

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The inspection judgements and what they mean

Outstanding: this aspect of the provision is of exceptionally high quality Good: this aspect of the provision is strong Satisfactory: this aspect of the provision is sound Inadequate: this aspect of the provision is not good enough

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Brief description of the service

The home is registered as a children's home to provide care and accommodation for one young person of either gender, aged from seven to under 18 years. Staffing levels are provided to meet the assessed needs of the accommodated young person.

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Brief description of the service

The property is a modern semi-detached house, situated in a residential area in a village setting. The home comprises of a sitting room and dining area, a kitchen and a toilet on the ground floor. On the upper floor there is a bathroom, a young person's bedroom, two staff bedrooms, a staff bathroom and the office. The enclosed rear garden provides a paved patio and planted borders. There is parking available at the front of the property and on the street. Local services are within walking distance and a comprehensive range of facilities and additional services are accessible in the nearby town.

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Summary

The overall quality rating is satisfactory.

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Summary

This is an overview of what the inspector found during the inspection.

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Summary

Haytor is currently is not providing accommodation to children and young people. Our inspection methodology relies on evidence found at the time of inspection and this essentially include users’ views about the service. As the evidence is not available when there are no children and young people present we have completed a proportionate inspection; the purpose of this inspection is to decide that should an admission be made the service would be able to work to a satisfactory standard. Under these circumstances a service cannot achieve a grade higher than satisfactory as only a partial assessment of the home's operation is made. Following this visit it is confirmed that the home is able to provide all the facilities and services required to admit a young person at short notice.

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Improvements since the last inspection

There was one recommendation made following the last inspection. This concerned providing written information to staff regarding risks associated with a young person. As there are currently no young people living at the home the effectiveness of improvements made cannot be tested and are currently not applicable.

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Helping children to be healthy

The home is suitably prepared to make provision for meeting young people's health care needs. Policy and procedure guidance is in place regarding a range of health care matters. These include health promotion, meeting health needs and dealing with medication. Staff are trained in first aid and some staff have received training in handling medication. There is good information available to young people concerning a range of health issues such as diet, sexual health and drug awareness. A system of health planning is established and can be used as part of the placement planning process.

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Helping children to be healthy

A clean and well equipped kitchen is provided, there is also a small dining area. The staff training programme includes training in essential food hygiene.

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Helping children to be healthy

There are systems in place to manage, store and make relevant recordings regarding medication.

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Protecting children from harm or neglect and helping them stay safe

Consideration is given to young people's privacy. Policy documents regarding privacy and confidentiality are in place. Single bedroom accommodation is available for young people and a cordless phone is provided so that young people can make phone calls in private.

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Protecting children from harm or neglect and helping them stay safe

Arrangements are in place concerning keeping young people safe. These include a quick reference guide for staff about how to proceed should they receive a disclosure or suspect that a young person is being abused. There are good detailed policies concerning safeguarding young people. The rolling programme of training ensures that staff are kept up to date with safeguarding processes.

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Protecting children from harm or neglect and helping them stay safe

There are systems in place to handle complaints. Information about how to make a complaint is available to young people. A complaints policy is in place. There is a log to record complaints and a representations book which is accessible to young people for the purpose of raising issues without having to speak directly to staff.

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Protecting children from harm or neglect and helping them stay safe

There are systems in place to protect young people who are absent from the home without authority. The home works in conjunction with local authority protocols and retains a copy of the procedure as a guide for staff. Recording systems for the reporting of absences are in place.

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Protecting children from harm or neglect and helping them stay safe

Policy and procedure documents are in place regarding the home's approach to counter bullying. Good information is available for young people in the welcome pack and in the form of various leaflets. Relevant recording systems are in place for logging incidents of physical restraints and sanctions. A behaviour management policy is available and the programme of training includes staff training in physical restraint techniques.

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Protecting children from harm or neglect and helping them stay safe

Health and safety is given high priority with the required checks to gas, electric and fire safety equipment being carried out. The training programme includes health and safety and fire awareness.

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Protecting children from harm or neglect and helping them stay safe

There are systems in place to ensure that staff are suitably vetted prior to starting work. A visitors books is in place.

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Achieving economic wellbeing

The home provides a good standard of accommodation and is located within a quiet, residential setting. The home is well maintained, furnished and decorated and cleaning standards are high throughout the home. Being a singleton placement enables the accommodated young person to make this children's home 'their home'. Young people have their own bedroom with ample storage provided for personal possessions.

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Organisation

A Statement of Purpose and a welcome book which describes what young people can expect from the service are available in the home.

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Organisation

The manager is registered and experienced. A team of experienced staff are employed by the organisation and can be called upon at short notice. An induction booklet is provided for any new staff and there is a programme of ongoing training for all staff. This includes all mandatory training.

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Organisation

There are systems in place to monitor the service. Monthly reports are produced to a good standard under the Regulation 33 and 34 processes. All relevant logs are signed by the manager and the Regulation 33 visitor.

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