Setting

Team Fostering

Offices 1 & 3 The Business Centre Bow Bridge Close Templeborough Rotherham S60 1BY

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Team Fostering

9th and 24th August 2004 Fostering Services

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Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

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Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

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The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

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Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. Team Fostering Page 1

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Fax No Address

Offices 1 & 3, The Business Centre, Bow Bridge Close, Templeborough, Rotherham, S60 1BY

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Date of latest registration certificate

Date of last inspection 29/1/04 Team Fostering Page 2 Date of Inspection Visit 9th August 2004 ID Code

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inspections and bring a different

perspective to the inspection process. Name of Specialist (e.g.

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Name of Establishment Representative at

the time of inspection Rosy Barber, Social Work Manager Team Fostering Page 3

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INTRODUCTION TO REPORT AND INSPECTION

Independent and local authority fostering services which fall within the jurisdiction of the Commission for Social Care Inspection (CSCI) are subject to inspection, to establish if the service is meeting the National Minimum Standards for Fostering Services and the requirements of the Care Standards Act 2000, the Fostering Services Regulations 2002 and the Children Act 1989 as amended.

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INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of Team Fostering. The inspection findings relate to the National Minimum Standards for Fostering Services published by the Secretary of State under sections 23 and 49 of the Care Standards Act 2000, for independent and local authority fostering services respectively.

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INTRODUCTION TO REPORT AND INSPECTION

The Fostering Services Regulations 2002 are secondary legislation, with which a service provider must comply. Service providers are expected to comply fully with the National Minimum Standards. The National Minimum standards will form the basis for judgements by the CSCI in relation to independent fostering agencies regarding registration, the imposition and variation of registration conditions and any enforcement action, and in relation to local authority fostering services regarding notices to the local authority and reports to the Secretary of State under section 47 of the Care Standards Act 2000. The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

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INTRODUCTION TO REPORT AND INSPECTION

The report will show the following: • Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Compliance with the Regulations • Notifications to the Local Authority and Reports to the Secretary of State • Required actions on the part of the provider • Recommended good practice • Summary of the findings • Report of the Lay Assessor (where relevant) • Providers response and proposed action plan to address findings

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INSPECTION VISITS

Inspections will be undertaken in line with the agreed regulatory framework with additional visits as required. This is in accordance with the provisions of the Care Standards Act 2000. The following inspection methods have been used in the production of this report. The report represents the inspector's findings from the evidence found at the specified inspection dates. Team Fostering Page 5 BRIEF DESCRIPTION OF THE SERVICES PROVIDED.

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INSPECTION VISITS

Team Fostering is a “not for profit” fostering agency. It is a voluntary agency as defined by The Children Act 1989 and a company limited by guarantee. There are no shareholders and no profits are distributed. The income received is used to provide high quality care and support.

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INSPECTION VISITS

Mr Walter Young and Mr Peter Richardson are the Director’s of the company. Mr John Payne and Dr Jamie Dibdin are non-executive Directors of the company.

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INSPECTION VISITS

Team Fostering North East was originally established in 2001, a sub-office was opened in Rotherham in 2003. Following an inspection in January 2004 it was decided the Rotherham sub office should become a registered office. The Rotherham office undertakes the majority of the key day-to-day activities of a fostering service as defined by the Care Standards Act and CSCI policy on “Fostering Agencies – definition of a Branch” and therefore became a registered service.

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INSPECTION VISITS

Team Fostering is a member of BAAF and Fostering Network.

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INSPECTION VISITS

The core business of Team Fostering is the recruitment, assessment, approval, training, supervision, support and review of foster carers for children who are looked after by the local authority.

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INSPECTION VISITS

Team Fostering exists in order to provide specialist foster care for children where local authorities have difficulty in finding appropriate placements “in house” and provide specialist support including therapeutic services and educational support. Team Fostering Page 6

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INSPECTOR’S SUMMARY

(This is an overview of the inspector’s findings, which includes good practice, quality issues, areas to be addressed or developed and any other concerns.)

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INSPECTOR’S SUMMARY

Team Fostering North East was originally established in 2001, a sub-office was opened in Rotherham in 2003. Following an inspection in January 2004 it was decided the Rotherham sub office should become a registered office. The Rotherham office undertakes the majority of the key day-to-day activities of a fostering service as defined by the Care Standards Act and CSCI policy on “Fostering Agencies – definition of a Branch” and therefore became a registered service.

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INSPECTOR’S SUMMARY

It was not possible to carry out the full CSCI inspection methodology as part of this announced inspection of Team Fostering since the North East office undertakes some of the core fostering activities of the agency and act on behalf of the Rotherham office. The Cramlington CSCI area office undertake the responsibility to inspect these particular activities on behalf of the Doncaster CSCI area office, which included the approval of the Responsible Individual including the fit person interview and the CRB check, the approval of foster carers and the constitution and operation of the fostering panel.

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INSPECTOR’S SUMMARY

This is the second announced inspection of Team Fostering; it has proved to be a very positive and satisfactory inspection.

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INSPECTOR’S SUMMARY

There was pre-planning meeting on the 16 th July 2004, to discuss the inspection and the methodology to be used during the inspection process. The manager of the fostering service completed the Pre-Inspection questionnaire in detail, in a very clear and concise way. The information available in this comprehensively written document has been incorporated into the main body of this report.

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INSPECTOR’S SUMMARY

Evidence was provided in the form of policies and procedures, leaflets and other related documentation about Team Fostering. The purpose being to demonstrate how the agency meets each of the National Minimum Standards and the Fostering Service Regulations 2002.

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INSPECTOR’S SUMMARY

The housekeeping arrangements were excellent throughout the inspection including, office and interviewing facilities, the punctuality of personnel attending interviews and the willingness of people to join in discussions about the fostering service.

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INSPECTOR’S SUMMARY

A feedback was presented to Walter Young and Rosy Barber.

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INSPECTOR’S SUMMARY

Team Fostering continues to provide a very good fostering service; It is a well-organised agency with clear policies and procedures in place. There is a high level of commitment to the support of carers and of maintaining placements for children who display challenging and complex behaviours. Team Fostering Page 7 Statement Of Purpose. 1 of 1 standard assessed was met. The agency has a Statement of Purpose, a children’s guide and appropriate policies and procedures.

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INSPECTOR’S SUMMARY

Fitness to provide or manage a fostering service.

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2 of 2 standards assessed were met

The registration of the company, the responsible individual and the registered manager for the North East office was carried out at the CSCI Cramlington Area Office.

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2 of 2 standards assessed were met

The manager recruited by Team Fostering for the Rotherham office; has been registered by the CSCI Doncaster office, she attended a fit person interview and demonstrated throughout the interview considerable experience and knowledge about family placement work.

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2 of 2 standards assessed were met

Staff’s employment file was checked as part of this inspection and found to be satisfactory.

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2 of 2 standards assessed were met

A Board of Directors oversees the activities of the fostering agency.

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8 of the 9 standards assessed were met, 1 was partially met

Team Fostering recruit and assess foster carers who are well motivated and equipped to provide stable and secure environments for children in need of being cared for.

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8 of the 9 standards assessed were met, 1 was partially met

The service must continue to investigate ways in which they can broaden its range of carers.

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8 of the 9 standards assessed were met, 1 was partially met

Carers stated that they were very happy with the training and the support they received from the agency to enable them to meet a child’s diverse needs.

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8 of the 9 standards assessed were met, 1 was partially met

There have been no allegations made against a Team Fostering carer.

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8 of the 9 standards assessed were met, 1 was partially met

The agency is not investigating any complaints against carers or any made by carers.

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8 of the 9 standards assessed were met, 1 was partially met

The foster carers spoken to as part of this inspection commented that contact with families’ remains the hardest part of fostering. In discussion with them it is clear it is the unpredictable nature of the contact that causes them concern particularly the impact it has on the children they are caring for who have looked forward to visits only to have them cancelled.

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8 of the 9 standards assessed were met, 1 was partially met

Team Fostering organise regular events for the children and for team fostering carers, these are attended by the directors, managers and supervising social workers so children have access to any one from the organisation at these events to discuss any aspect of their care The agency has a policy statement on “ Promoting the Health Needs of the Child”. The health care needs of the children placed with Team Fostering carers remain the responsibility of the placing authority.

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8 of the 9 standards assessed were met, 1 was partially met

The agency employs a full-time Education Liaison Officer whose role is to supervise and support foster carers in arranging and maintaining young peoples educational placements..

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8 of the 9 standards assessed were met, 1 was partially met

All the foster carers spoken to who had required the support of the Educational Liaison Team Fostering Page 8 officer spoke very highly of the quality of this service and in particular the support they receive in seeking appropriate educational placements.

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8 of the 9 standards assessed were met, 1 was partially met

Recruiting, checking, managing, supporting and training staff and foster carers.

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9 of the 9 standards assessed were met

The agency is meeting their statement of purpose in recruiting, assessing, training and supporting carers. The regular support provided by Team Fostering is an out standing feature of the agency.

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9 of the 9 standards assessed were met

Records. 2 of the 2 standards assessed were met. There are efficient administrative procedures in place. All files are kept secure.

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9 of the 9 standards assessed were met

Fitness of premises for use as fostering service.

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1 of 1 standard assessed was met

The building is based on the ground floor of a detached unit and is alarmed.

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1 of 1 standard assessed was met

The offices are spacious and pleasantly decorated, with two large rooms available for meetings and training events. An additional room is rented within the office complex.

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3 of 3 standards assessed were met

The agency operates within appropriate financial systems.

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3 of 3 standards assessed were met

Fostering Panels. There are appropriate panel procedures in place

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3 of 3 standards assessed were met

Short-term breaks. The agency will assist in providing respite care is required

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3 of 3 standards assessed were met

Family and friends as carers. Not Applicable.

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3 of 3 standards assessed were met

Questionnaires. Placing Social Workers. 3 placing social worker completed the questionnaire and raised no concerns.

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3 of 3 standards assessed were met

Carers. 4 questionnaire were returned. Comments included feeling trusted, valued and that Team Fostering knows the carers and the children, the unique sense of being part of Team Fostering. Questionnaires remain critical of social workers being off work, cancelling visit.

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3 of 3 standards assessed were met

The carers approved through Team fostering were very complimentary in their praise of the agency.

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Children

2 children completed the questionnaire. One commented that local authorities leave carers in “limbo” My carers changed the time of tea so I could play out longer. Social workers need to listen to children more Team Fostering Page 9 Reports and Notifications to the Local Authority and Secretary of State

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(Local Authority Fostering Services Only)

The following statutory Reports or Notifications are to be made under the Care Standards Act as a result of the findings of this inspection:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(3) of the Care Standards Act 2000 that the Commission considers the Local Authority's fostering service satisfies the regulatory requirements:

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(Local Authority Fostering Services Only)

NO Notice to the Local Authority under section 47(5) of the Care Standards Act 2000 of failure(s) to satisfy regulatory requirements in their fostering service which are not substantial, and specifying the action the Commission considers the Authority should take to remedy the failure(s), informing the Secretary of State of that Notice: NO Report to the Secretary of State under section 47(4)(a) of the Care Standards Act of a failure by a Local Authority fostering service to satisfy regulatory requirements which is not considered substantial:

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(Local Authority Fostering Services Only)

NO Report to the Secretary of State under section 47(1) of the Care Standards Act 2000 of substantial failure to satisfy regulatory requirements by a Local Authority fostering service:

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The grounds for the above Report or Notice are:

Not Applicable. Team Fostering Page 10 Implementation of Statutory Requirements from Last Inspection

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The grounds for the above Report or Notice are:

Requirements from last Inspection visit fully actioned? YES

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STATUTORY REQUIREMENTS

Identified below are areas not addressed from the last inspection report which indicate a non-compliance with the Care Standards Act 2000 and Fostering Services Regulations 2002. No. Regulation Standard Required actions Timescale for action

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Action is being taken by the Commission for Social Care Inspection to monitor

compliance with the above requirements. Team Fostering Page 11

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registration are listed below, with the inspector's assessment of compliance from

the evidence at the time of this inspection.

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STATUTORY REQUIREMENTS IDENTIFIED DURING THIS INSPECTION

Action Plan: The appropriate Officer of the Local Authority or the Registered Person (as applicable) is requested to provide the Commission with an Action Plan, which indicates how requirements are to be addressed. This action plan will be made available on request to the Area Office.

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STATUTORY REQUIREMENTS

Identified below are areas addressed in the main body of the report which indicate non- compliance with the Care Standards Act 2000, the Children Act 1989, the Fostering Services Regulations 2002, or the National Minimum Standards for Fostering Services. The Authority or Registered Person(s) is/are required to comply within the given time scales in order to comply with the Regulatory Requirements for fostering services. No. Regulation Standard * Requirement Timescale for action

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STATUTORY REQUIREMENTS

1 Reg27 FS7 The agencies eligibility criteria should be more explicit particularly the agencies commitment to assessing and approving same sex carers 31 st December 2004.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

Identified below are areas addressed in the main body of the report which relate to the National Minimum Standards and are seen as good practice issues which should be considered for implementation by the Authority or Registered Person(s). No. Refer to Standard * Recommendation Action

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

1 FS6 Where sessional workers, are currently employed by a local authority, the agency should consider ways in which they can ensure the worker has notified their employee as to the additional work they undertake, to avoid any conflicts of interest.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

2 FS21 The policy statement on Conflicts of Interest” should be more explicit and clearly set out the expectations Team Fostering has on the relationship and the role of supporting social workers with approved carers.

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GOOD PRACTICE RECOMMENDATIONS FROM THIS INSPECTION

* Note: You may refer to the relevant standard in the remainder of the report by omitting the 2-letter prefix e.g FS10 refers to Standard 10. Team Fostering Page 13

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PART B INSPECTION METHODS & FINDINGS

The following inspection methods have been used in the production of this report Number of Inspector days spent 3.5

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PART B INSPECTION METHODS & FINDINGS

Survey of placing authorities YES Foster carer survey YES Foster children survey YES Checks with other organisations and Individuals YES • Directors of Social services YES • Child protection officer YES • Specialist advisor (s) YES • Local Foster Care Association NO Tracking Individual welfare arrangements YES • Interview with children YES • Interview with foster carers YES • Interview with agency staff YES • Contact with parents YES • Contact with supervising social workers YES • Examination of files YES Individual interview with manager YES Information from provider YES Individual interviews with key staff YES Group discussion with staff YES Interview with panel chair NO Observation of foster carer training NO Observation of foster panel NO Inspection of policy/practice documents YES Inspection of records YES Interview with individual child NO

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PART B INSPECTION METHODS & FINDINGS

Date of Inspection 9/8/04 Time of Inspection 09.00 Duration Of Inspection (hrs) 32.30 Team Fostering Page 14 The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which the National Minimum Standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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PART B INSPECTION METHODS & FINDINGS

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

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PART B INSPECTION METHODS & FINDINGS

"0" in the "Standard met?" box denotes standard not assessed on this occasion. "9" in the "Standard met?" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. Team Fostering Page 15

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The intended outcome for the following standard is:

• There is clear statement of the aims and objectives of the fostering service and the fostering service ensures that they meet those aims and objectives.

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There is a clear statement of the aims and objectives of the fostering service and of

what facilities and services they provide. Key Findings and Evidence Standard met? 3 Statement of Purpose. Team Fostering has a Statement of Purpose, which meets the requirement of this standard. The document sets out the aims and objectives of the service, it’s purpose and function under the terms of the new regulatory framework and the principles and standards of care to be expected from carers. It covers all the activities of the agency. The agency has decided that the Rotherham office will have a separate Statement of Purpose.

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There is a clear statement of the aims and objectives of the fostering service and of

The statement of purpose is regularly reviewed and updated; it was last reviewed on the 4 th May 2004. It is distributed quarterly to all local authorities in England Scotland and Wales. Additional copies are available on request.

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There is a clear statement of the aims and objectives of the fostering service and of

Prospective candidates for employment are provided with an information pack from the agency, which includes a copy of the agencies statement of purpose.

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There is a clear statement of the aims and objectives of the fostering service and of

Children’s Guide. As each placement begins all children and young people are provided with a welcome pack including literature about the agency and a copy of the agencies complaints procedure, and their rights to see their files. Guidance notes are included on health issues, road safety and telephone numbers for child line and advocacy services. All these are given in a plastic wallet with a personalised welcome letter and a gift voucher to the value of £15.00 from the directors of the agency and a list of who’s who in relation to the placement (carers, child’s social worker, team fostering social workers.)

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There is a clear statement of the aims and objectives of the fostering service and of

The agency are looking to update the children and young persons literature and provide it in different formats for differing ages, abilities, and to meet the linguist and cultural needs of the child.

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There is a clear statement of the aims and objectives of the fostering service and of

The agency has a written policy on “Consultation with Parents”, and will provide a copy of the agencies statement of purpose upon request to parents.

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There is a clear statement of the aims and objectives of the fostering service and of

Policies and Procedures. The agency have very clear policies and procedures, they are constantly under review to reflect the development of the agency and the changes in legislation.

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There is a clear statement of the aims and objectives of the fostering service and of

Agency Newsletter. The agency newsletter is published and circulated bi monthly it is a forum for suggestions and comments. Team Fostering Page 16

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The intended outcomes for the following set of standards are:

• The fostering service is provided and managed by those with the appropriate

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work efficiently and effectively and have the necessary knowledge and experience of

childcare and fostering to do so in a professional manner. Key Findings and Evidence Standard met? 3

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work efficiently and effectively and have the necessary knowledge and experience of

Team Fostering opened a small sub office in Rotherham, South Yorkshire in March 2003. Under the CSCI (formerly NCSC) policy and the Fostering Handbook paragraph 5.1.5 it was determined the sub office did not constitute a branch and therefore did not require registration. This was based on the sub office not carrying out key fostering functions (e.g. the operation of a fostering panel and the approval of carers) these remained the responsibility of the main registered office in Wallsend. Following an inspection in January 2004 it was decided the Rotherham sub office should become a registered office. CSCI policy on “Fostering Agencies – definition of a Branch” defined the key day-to-day activities of a fostering service that determined, whether an agency needs to be registered or not. The Rotherham office undertakes the majority of the key day-to-day activities of a fostering service as defined by this policy and therefore Team Fostering Rotherham became a

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work efficiently and effectively and have the necessary knowledge and experience of

Mr Walter Young and Mr Peter Richardson being the Director’s for the company. Mr John Payne and Dr J Dibdin being non-executive Director’s for the company.

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work efficiently and effectively and have the necessary knowledge and experience of

Mr Walter Young a Director of the company is the Registered Responsible Individual. He attended a satisfactory Fit Person interview on the 6 th March 03, and provided satisfactory references and a CRB check (received on the 17/10/03). Inspectors in the Cramlington CSCI area office undertook the registration of Mr Young.

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work efficiently and effectively and have the necessary knowledge and experience of

Mr Peter Richardson a Director of the company is the registered manager of the North East office. He has attended a satisfactory Fit Person interview, and provided satisfactory references and a CRB check.

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work efficiently and effectively and have the necessary knowledge and experience of

Both directors have substantial experience of managing fostering services and demonstrate effective leadership qualities in managing the agency. Both the Responsible Individual and the manager of the North East office are qualified social workers with substantial relevant experience and management experience of fostering services. Additionally, both are undertaking NVQ Level 4 and 5 in Management. The manager of the North East office has completed the Diploma in Management studies. Team Fostering Page 17 In discussion with Mr Young he explained the agency are considering renting larger premises as the agency develops, there has been a period of reorganisation and he is confident Team Fostering will grow in the South Yorkshire area. The agency is looking to appoint an additional post for an educational support worker. The safe caring policy is under review and he accepts some of the concerns raised by carers.

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Any persons carrying on or managing the fostering service are suitable people to run

a business concerned with safeguarding and promoting the welfare of children. Key Findings and Evidence Standard met? 3

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Any persons carrying on or managing the fostering service are suitable people to run

The employment files of those working in the fostering service were examined as part of this inspection and found to be satisfactory.

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Any persons carrying on or managing the fostering service are suitable people to run

Police checks have been undertaken on all staff employed within the service and a programme is in place to ensure these are renewed every three years as required by the regulations.

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Any persons carrying on or managing the fostering service are suitable people to run

Records are kept of checks and references that have been obtained and their outcomes.

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Any persons carrying on or managing the fostering service are suitable people to run

Two member of staff’s employment file was checked as part of this inspection and found to be satisfactory.

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Any persons carrying on or managing the fostering service are suitable people to run

All workers employed by Team Fostering will be registered with the General Social Care Council by August 2004. Team Fostering Page 18

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The intended outcomes for the following set of standards are:

• The fostering service is managed ethically and efficiently, delivering a good quality foster care service and avoiding confusion and conflicts of role.

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There are clear procedures for monitoring and controlling the activities of the

fostering service and ensuring quality performance. Key Findings and Evidence Standard met? 3

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There are clear procedures for monitoring and controlling the activities of the

There is a very clear management structure in place to monitor the activities of Team Fostering.

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There are clear procedures for monitoring and controlling the activities of the

A Board of Directors oversees the activities of the fostering agency. This includes the Responsible Individual, and a financial director.

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There are clear procedures for monitoring and controlling the activities of the

The manager’s job description is clear and delegated responsibilities are identified.

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There are clear procedures for monitoring and controlling the activities of the

Full information is provided to the purchasers of services and others on charges for its services, and statements of the amounts paid to foster carers. These areas are coordinated and overseen by the Quality Standards manager.

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There are clear procedures for monitoring and controlling the activities of the

There has been no evidence on this inspection to suggest the agency cannot meet their financial commitment to the fostering service.

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There are clear procedures for monitoring and controlling the activities of the

There have been no complaints or serious notifications made to this area office by any agency, carer or child who use the services of Team Fostering. The manager of the service have notified the CSCI of incidents, the information available is clear and concise and has always been reported within appropriate time scales.

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There are clear procedures for monitoring and controlling the activities of the

Number of statutory notifications made to CSCI in last 12 months: 3

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There are clear procedures for monitoring and controlling the activities of the

Death of a child placed with foster parents. 0

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Referral to Secretary of State of a person working for the service as

unsuitable to work with children. Serious illness or accident of a child. 1 Outbreak of serious infectious disease at a foster home. 0 Actual or suspected involvement of a child in prostitution. 0

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Serious incident relating to a foster child involving calling the police to a

foster home. Serious complaint about a foster parent. 0 Initiation of child protection enquiry involving a child. 0

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Serious incident relating to a foster child involving calling the police to a

Number of complaints made to CSCI about the agency in the past 12 months: 0 Number of the above complaints which were substantiated: 0 Team Fostering Page 19

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Standard 5 (5.1 - 5.4)

The fostering service is managed effectively and efficiently. Key Findings and Evidence Standard met? 3

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Standard 5 (5.1 - 5.4)

Rosy Barber is the registered manager of Team Fostering Rotherham office; she attended a fit person interview on the 1 st July 2004 and was approved by the CSCI subject to a satisfactory CRB. This was received in September 2004 and she was formerly registered as the agencies nominated manager for the Team Fostering Rotherham office. Throughout the fit person interview the manager demonstrated a clear understanding of family placement work, the legislation and the needs of children in a Looked after System.

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Standard 5 (5.1 - 5.4)

The manager is a qualified social worker (CQSW) she has a Diploma in Management Studies. She has extensive experience in family placement work and management experience.

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Standard 5 (5.1 - 5.4)

Throughout this inspection she demonstrated a very clear understanding of the regulation process and her responsibilities as a manager.

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Standard 5 (5.1 - 5.4)

She has a job description, which sets out her duties and responsibilities, and there are clear lines of accountability. Team Fostering Page 20

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The intended outcome for the following set of standards is:

• The fostering service promotes and safeguards the child/young person's physical, mental and emotional welfare.

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The fostering service makes available foster carers who provide a safe, healthy and

nurturing environment. Key Findings and Evidence Standard met? 3

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The fostering service makes available foster carers who provide a safe, healthy and

Promoting and safeguarding the welfare of children and young people is the primary aim and function of the agency. Team Fostering recruit and assess foster carers who are well motivated and equipped to provide stable and secure environments for children in need of being cared for.

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The fostering service makes available foster carers who provide a safe, healthy and

Following an initial enquiry to the agency and an assessment of the information gained from an applicant a screening visit is made to the applicant/s. The agency have a eligibility criteria and evidence supports their intention to adhere to this, one example being that all children placed by the agency with the agencies approved carers must have their own bedroom thereby some applicants are counselled at their initial enquiry point if they cannot meet this requirement.

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The fostering service makes available foster carers who provide a safe, healthy and

The screening visit is the first opportunity to make an initial assessment of the applicants and to learn a bit more about their motivation and what they can offer children and for the applicants themselves to ask any questions they have about fostering and the training, assessment and approval process. The carers spoken to confirm the screening visits had been a useful process for them and had enabled them to ask any questions they wanted to.

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The fostering service makes available foster carers who provide a safe, healthy and

The screening visit and the home and family assessment (Form F) are the first opportunity for the agency to make an assessment that the carers are able to provide a safe and caring environment for a child or young person to live in. Assessors are experienced and qualified social workers and are specifically employed on a sessional basis to undertake Form F assessments. The assessors meet regularly as a group to look at the work and needs of the agency and practice issues. Family assessments include observations and the completion of tasks to provide evidence of their competence in caring for children and young people which runs along side an initial training programme of four days and three evening sessions covering the competences defined by B.A.A.F.

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The fostering service makes available foster carers who provide a safe, healthy and

The Form F family assessments were read and found to be very thorough.

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The fostering service makes available foster carers who provide a safe, healthy and

Support visits and the foster carers annual review are formats for monitoring the continuation of this process and the quality of care being provided.

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The fostering service makes available foster carers who provide a safe, healthy and

Every foster carer has an annual review where their approval is reviewed at intervals of not more than a year and at intervals of less than a year if it felt required. The family assessment (Form F) and the carer’s annual review ensure a Health and a Safety check of the foster home is completed. Team Fostering Page 21 Carers transport arrangements and insurance information is included in the carers file.

p.22

The fostering service makes available foster carers who provide a safe, healthy and

All assessments go through the Quality Standards manager before they are presented for approval at the fostering panel.

p.23

The fostering service makes available foster carers who provide a safe, healthy and

The written Foster Care Agreement (Reg28 (5)(b) states that carers may be interviewed or visited as part of the commission’s inspection process.

p.23

The fostering service makes available foster carers who provide a safe, healthy and

The agency have a “Termination of Approval” policy where carers do not want to continue or are no longer consider suitable to foster and their approval with Team Fostering is terminated.

p.23

The fostering service makes available foster carers who provide a safe, healthy and

The agency has a “Safe Caring” Policy, which sets out a clear expectations that male carers will not care for the children on their own when in placement. In discussion with carers they found this almost unworkable, they accepted the reason why such a policy had been put in place but felt that having been assessed and approved and therefore put in a position of trust they felt the policy statement implied children were unsafe with male carers and what message this gives to children when it was important children had good male role models. It also implies children are not at risk from women and carers in their experience and knowledge know this is not true and where quick to point this out. In discussion with the director the agency are to review this policy.

p.23

The fostering service makes available foster carers who provide a safe, healthy and

Where sessional workers are currently employed by a local authority; who may make placements with team fostering the agency should consider ways in which they can ensure the worker has notified their employee as to the additional work they undertake. Team Fostering Page 22

p.23

The fostering service ensures that children and young people, and their families, are

provided with foster care services which value diversity and promote equality. Key Findings and Evidence Standard met? 2

p.24

The fostering service ensures that children and young people, and their families, are

The service must continue to investigate ways in which they can broaden its range of carers. The carers in Rotherham are a predominately white group of carers, to ensure the agency can meet placement needs of some children they must look to recruit carers from diverse backgrounds. It is acknowledged, by the staff at the agency, that this is an area for development.

p.24

The fostering service ensures that children and young people, and their families, are

Carers stated that they were very happy with the training and the support they received from the agency to enable them to meet a child’s diverse needs.

p.24

The fostering service ensures that children and young people, and their families, are

The agency are currently able to meet the placement needs of children requiring a placements through Team Fostering with regard to their gender, religion, ethnicity, language and culture but they acknowledge this is an area for development.

p.24

The fostering service ensures that children and young people, and their families, are

In the Team Fostering information booklet “Putting Children’s Future First” the agency clearly sets out who they are looking for.

p.24

The fostering service ensures that children and young people, and their families, are

It is advised the eligibility criteria is more explicit particularly the agencies commitment to assessing and approving same sex carers. Team Fostering Page 23

p.24

carers only if they represent appropriate matches for a child for whom a local

authority is seeking a carer. Key Findings and Evidence Standard met? 3

p.25

carers only if they represent appropriate matches for a child for whom a local

The staff team have access to policies that guide them through, the legalities of placements. “Referral Placement and Matching” and “Meeting the Needs of Disabled Children”.

p.25

carers only if they represent appropriate matches for a child for whom a local

The discussions with foster carers continue to suggest that most placements are made on a planned basis with serious consideration being given to ensuring the needs of the children and the carers are met. To date team fostering has not made an emergency placement.

p.25

carers only if they represent appropriate matches for a child for whom a local

During the inspection it was observed that when considering a placement from a local authority as much information is gained as is possible so that the appropriate match can be made. Carers are considered in a joint discussion between the manager and supervising social worker and the child’s social worker. Contact is then made to the carers to consider their views and whether they feel they can meet the needs of the child and the objectives of the placement.

p.25

carers only if they represent appropriate matches for a child for whom a local

Introductions are made between the child and the carers prior to the placement wherever possible. There are letters on file to show social workers with children in a placement are kept informed by team fostering when a second placement is being made to a carer and where the decision may impact on a child already in placement.

p.25

carers only if they represent appropriate matches for a child for whom a local

The written Foster Care Agreement (Reg28 (5)(b) states that the agency will undertake careful matching based on the information provided by the local authority. They also agree that where ever possible introductions will take place prior to a child / young person being placed with a carer from the agency. For each, separate placement, a Foster Placement Agreement (Reg 34(3)) will be signed by the agency, the carers and the placing authority.

p.25

carers only if they represent appropriate matches for a child for whom a local

Details of planning meetings and introductory visits were evidenced on case files.

p.25

carers only if they represent appropriate matches for a child for whom a local

The agency tries to adhere to their good practice standards of keeping carers fully informed and involved in the matching process. Planning for, placements, information for matching, introductions, are dictated by local authorities; and it is acknowledged there can be some difficulty around planning for placements in cases where there is little or no information available or where plans for children are unclear. Team Fostering Page 24

p.25

The fostering service protects each child or young person from all forms of abuse,

neglect, exploitation and deprivation. Key Findings and Evidence Standard met? 3

p.26

The fostering service protects each child or young person from all forms of abuse,

The agency has a “Child Protection” policy

p.26

The fostering service protects each child or young person from all forms of abuse,

The foster carers interviewed both in their own home and during the group interview confirmed that they had received regular training in dealing with Child Protection issues and disclosures and how the agency will deal with any allegation made against a Team Fostering carer. The training of foster carers is underpinned by the protection of children, recognising signs of abuse and on managing challenging and complex behaviours.

p.26

The fostering service protects each child or young person from all forms of abuse,

Team Fostering have a policy and procedure on Child Protection, and the procedure that will be followed in the event of an allegation being made against a carer.

p.26

The fostering service protects each child or young person from all forms of abuse,

There is a central recording system for all allegations of abuse and complaints.

p.26

The fostering service protects each child or young person from all forms of abuse,

There have been no allegations made against a Team Fostering carer.

p.26

The fostering service protects each child or young person from all forms of abuse,

The agency is not investigating any complaints against carers or any made by carers.

p.26

The fostering service protects each child or young person from all forms of abuse,

The Foster Carer Agreement states foster carers will take part in Team Fostering rolling programme of in-house and external training opportunities, which includes mandatory and optional elements. Mandatory training includes child protection, behaviour management and emergency aid.

p.26

The fostering service protects each child or young person from all forms of abuse,

The agency has a Behaviour Management policy, carers are provided with a copy of the policy which includes information on sanctions and which clearly sets out the “Methods of Discipline that MUST NOT be Used” and the Foster Care Agreement makes it clear that corporal punishment in any guise is unacceptable.

p.26

The fostering service protects each child or young person from all forms of abuse,

There are letter on carers file to show approval has been given for the safe holding and time out procedures, copy of letters on files show social workers are also informed.

p.26

The fostering service protects each child or young person from all forms of abuse,

The agency has a written procedure for carers to follow should a child go missing from their care/home.

p.26

encouraged to maintain and develop family contacts and friendships as set out in

her/his care plan and/or foster placement agreement. Key Findings and Evidence Standard met? 3

p.27

encouraged to maintain and develop family contacts and friendships as set out in

The agency has a policy statement on “Contact.” The policy statement clearly sets out Team Fostering support for helping children maintain contact with family.

p.27

encouraged to maintain and develop family contacts and friendships as set out in

Foster carers are expected to make a commitment to enable children to maintain contact with their families where it is considered appropriate for that child. It is part of the initial training and there is an expectation placed on carers that they would do all that is asked of them to enable contact to be maintained.

p.27

encouraged to maintain and develop family contacts and friendships as set out in

The foster carers spoken to as part of this inspection commented that contact with families’ remains the hardest part of fostering. In discussion with them it is clear it is the unpredictable nature of the contact that causes them concern particularly the impact it has on the children they are caring for who have looked forward to visits only to have them cancelled.

p.27

encouraged to maintain and develop family contacts and friendships as set out in

Placing social workers makes decisions about contact arrangements in the placement agreement with the agency and the carers. Team Fostering Page 26

p.27

others significant to the child, are sought over all issues that are likely to affect their

daily life and their future. Key Findings and Evidence Standard met? 3

p.28

others significant to the child, are sought over all issues that are likely to affect their

Young peoples opinions of their experiences in care are sought through the Looked After review system and though an informal feedback system with their placing social workers. With the help of the children’s rights officer from the child’s placing authority and the independent reviewing officers, children in placement are now consulted about the standard of care they receive and are able to contribute to the foster carers own annual review.

p.28

others significant to the child, are sought over all issues that are likely to affect their

Children are allocated local authority social worker there are frustrations that social workers are unable to visit regularly or there are constant changes to social workers it then falls largely to team fostering to help carers and children.

p.28

others significant to the child, are sought over all issues that are likely to affect their

Information for young people on how to make a complaint is included in the information pack that they receive. As each placement begins all children and young people are provided with a welcome pack including literature about the agency and a copy the agencies complaints procedure, and their rights to see their files. Guidance notes are included on health issues, road safety and telephone numbers for child line and advocacy services. All these are given in a plastic wallet with a personalised welcome letter from the directors of the agency and a list of who’s who in relation to the placement (carers, child’s social worker, team fostering social workers.)

p.28

others significant to the child, are sought over all issues that are likely to affect their

The leaflet called “Your Right to See Your File at Team Fostering” informs children that whilst in the care of team fostering the carers will make a note of appointments, meetings, reviews and special events. The carer is also asked to make sure that all information is sent to the team fostering office once a week so that it can be recorded on the their file. The leaflet informs children that a record is kept of anything that happens to them whilst staying with team carers. Children are advised if they want to see their file they can contact their social worker so that it can be arranged.

p.28

others significant to the child, are sought over all issues that are likely to affect their

The children and young person’s leaflet and other information being provided for children is being reviewed and updated. The development will be carried out in consultation with small groups of children and young people currently in placements with the agency.

p.28

others significant to the child, are sought over all issues that are likely to affect their

Team Fostering organise regular events for the children and for team fostering carers, these are attended by the directors, managers and supervising social workers so children have access to any one from the organisation at these events to discuss any aspect of their care. There is a draft policy on Risk Assessments for organised activities.

p.28

others significant to the child, are sought over all issues that are likely to affect their

The agency has a policy on “Unauthorised Absences” when children and young people are place with carers their individual needs are assessed and supervision and boundaries are discussed as part of the placement agreement plan. Team Fostering Page 27

p.28

training appropriate to her/his age and understanding to enable informed participation

in decisions about her/his health needs. Key Findings and Evidence Standard met? 3

p.29

training appropriate to her/his age and understanding to enable informed participation

The agency has a policy statement on “ Promoting the Health Needs of the Child”. The health care needs of the children placed with Team Fostering carers remain the responsibility of the placing authority and the Looked after Nurse employed by each local authority. The post of the community nurse for Looked after Children is funded with money from the Health Action Zone. The role is to ensure that young people who are looked after by the council are offered health care services and help in being able to access the services available to them. The aim is also to support the carers and ensure children in the Looked after System have a Personal Health Plan.

p.29

training appropriate to her/his age and understanding to enable informed participation

All carers are expected to register individual children and young people as soon as the placement begins with their own G.P. Individual health needs are discussed as part of the planning and matching processes and arrangements made to continue with any on going health care treatments.

p.29

training appropriate to her/his age and understanding to enable informed participation

Team Fostering provide foster carers with a copy of the agencies own set of standards.

p.29

training appropriate to her/his age and understanding to enable informed participation

Standards 3 and 6 contain a detailed health policy identifying the required health procedures, duties and actions to be carried out by carers.

p.29

training appropriate to her/his age and understanding to enable informed participation

Standard 3 covers ‘Protection from Illness, Infection and Injury’, and Standard 6 cover’s the areas of ‘Health and Medical Care’.

p.29

training appropriate to her/his age and understanding to enable informed participation

The foster carers confirmed that they receive appropriate training in the areas of health, hygiene and first aid.

p.29

training appropriate to her/his age and understanding to enable informed participation

The agency has a policy statement on “Initiating, Monitoring and Reviewing Therapy with the Northern Guild”, it is the agency’s policy to offer therapy as an integral part of a child’s placement the decision at what point in the placement this will take place will rest with the placing social worker. Team Fostering Page 28

p.29

child or young person in foster care and ensures that she/he is encouraged to attain

her/his full potential. Key Findings and Evidence Standard met? 3

p.30

child or young person in foster care and ensures that she/he is encouraged to attain

The agency employs a full-time Education Liaison Officer whose role is to supervise and support foster carers in arranging and maintaining young peoples educational placements. It is the carer’s responsibility to contact The Educational Liaison officer to discuss any significant progress or problems concerning the child in placement. He will liaise between educational departments to ensure appropriate school placements are identified. If a child is excluded from school carers are expected to provide educational input, supervision and stimulation. The Educational Liaison Office will advise on appropriate reading materials to use. The Educational Liaison Officer maintains (and is continuing to develop) a database to record the educational details and achievements of the young people.

p.30

child or young person in foster care and ensures that she/he is encouraged to attain

All the foster carers spoken to who had required the support of the Educational Liaison officer spoke very highly of the quality of this service and in particular the support they receive in seeking appropriate educational placements.

p.30

child or young person in foster care and ensures that she/he is encouraged to attain

The agencies education liaison officer provides carers with information about bullying; Bullying is now incorporated in the agencies initial preparation group-training programme.

p.30

The fostering service ensures that their foster care services help to develop skills,

competence and knowledge necessary for adult living. Key Findings and Evidence Standard met? 3

p.30

The fostering service ensures that their foster care services help to develop skills,

The Foster Carer Agreement states foster carers will take part in Team Fostering’s rolling programme of in-house and external training opportunities, which includes mandatory and optional elements.

p.30

The fostering service ensures that their foster care services help to develop skills,

Mandatory training includes child protection, behaviour management and emergency aid Team Fostering Page 29

p.30

The intended outcome for the following set of standards is:

• The people who work in or for the fostering service are suitable to work with

p.31

Any people working in or for the fostering service are suitable people to work with

children and young people and to safeguard and promote their welfare. Key Findings and Evidence Standard met? 3 The agencies recruitment procedures are of a good standard.

p.31

Any people working in or for the fostering service are suitable people to work with

The employment files for the newly appointed manager and the supervising social worker were checked and these confirmed that the requirements of Schedule 1 of the Fostering Services Regulations 2001 were being met, including completion of required checks, written references and interviews against person specifications.

p.31

Any people working in or for the fostering service are suitable people to work with

Police checks have been undertaken on all staff employed within the service and a programme is in place to ensure these are renewed every three years as required by the regulations.

p.31

Any people working in or for the fostering service are suitable people to work with

There has been a reorganisation of the Rotherham office in the past twelve months, two members of staff chose to leave and a new manager was recruited and appointed along with the appointment of an experienced supervising social worker.

p.31

Staff are organised and managed in a way that delivers an efficient and effective

foster care service. Key Findings and Evidence Standard met? 3

p.32

Staff are organised and managed in a way that delivers an efficient and effective

There are clear lines of accountability which workers and carers confirmed they understood.

p.32

Staff are organised and managed in a way that delivers an efficient and effective

Managers and Social Workers throughout the organisation all have substantial previous experience in social care and family placements.

p.32

Staff are organised and managed in a way that delivers an efficient and effective

There is a clear organisational structure with lines of accountability.

p.32

Staff are organised and managed in a way that delivers an efficient and effective

The manager of the Rotherham office is supervised and line managed by the Responsible Person Mr Walter Young, she in turns supervises the supervising social worker that has the responsibility to support the foster carers.

p.32

Staff are organised and managed in a way that delivers an efficient and effective

There is a supervision structure in place; the file examined showed that this is also applicable to administrative staff and is undertaken regularly.

p.32

Staff are organised and managed in a way that delivers an efficient and effective

Employees of the organisation have access to policy documents on safe working practices, health and safety procedures, and grievances and disciplinary matters. Team Fostering Page 31

p.32

qualified staff and recruits a range of carers to meet the needs of children and young

people for whom it aims to provide a service. Key Findings and Evidence Standard met? 3

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

The agency has a policy statement on “Recruitment”.

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

The organisation is looking to build on the numbers of carers available so that they can increase the choices of placements. There are regular recruiting campaigns and ongoing discussions as to how a wider range of carers could be recruited. The main recruitment is through adverts in the local newspaper, radio advertising and by word of mouth from satisfied approved carers who feel they have had a good experience from the agency.

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

An enquirer contacts the agency and is given brief information about the agency and the criteria for carers. Suitability is determined by the applicant’s level of experience, capacity to accommodate a child, communication skills and motivation. The number of enquirers deemed unsuitable and the source of the enquiry is recorded for recruitment monitoring and targeting purposes.

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

An information pack is sent to those enquirers deemed potentially suitable, it is then the responsibility of the applicant to contact the agency if they wish to proceed. Two consecutive screening visits are made to the potential applicant by agency staff of which one will be a director of the agency or a senior social worker.

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

Potential applicants are considered on their ability to foster, their competency in child care, the home environment, health and safety, available space and the impact fostering will have on family life and relationships. At the end of the second visit a decision is made with the prospective applicant as to whether an application would be appropriate. Once an application is received the process of checks and references begin including CRB, NSPCC, personal references and local authority checks.

p.33

qualified staff and recruits a range of carers to meet the needs of children and young

Without exception all the approved foster carers expressed their satisfaction and delight with the support, the training and the services they received from the agency. Team Fostering Page 32

p.33

The fostering service is a fair and competent employer, with sound employment

practices and good support for its staff and carers. Key Findings and Evidence Standard met? 3 Employment practices were found to be appropriate.

p.34

The fostering service is a fair and competent employer, with sound employment

The agency advertises their staff vacancies in local newspapers, community care advertising followed by an informal office visit an information pack on the agency is provided. Applicants are required to compete an application for, and attend a formal interview any job offer is made subject to statutory checks and references. Staff joining the agency, are required to complete psychometric testing.

p.34

The fostering service is a fair and competent employer, with sound employment

Staff and carers said that they felt well supported, and both groups felt they could approach any of the management team at any time for advice and support.

p.34

The fostering service is a fair and competent employer, with sound employment

Foster cares file show fortnightly support is being provided and staff receive very regularly and good quality supervision.

p.34

The fostering service is a fair and competent employer, with sound employment

The agency’s health and safety and whistle blowing policies were inspected and found to be satisfactory.

p.34

The fostering service is a fair and competent employer, with sound employment

The agency’s public liability and professional indemnity insurance was inspected and in order.

p.34

There is a good quality training programme to enhance individual skills and to keep

staff up-to-date with professional and legal developments. Key Findings and Evidence Standard met? 3

p.34

There is a good quality training programme to enhance individual skills and to keep

Staff training is discussed during annual appraisals, including training received since the last appraisal, and training objectives are set for the next year.

p.34

There is a good quality training programme to enhance individual skills and to keep

Staff confirmed that training was available in a range of areas including child protection, education issues and reporting and recording.

p.34

There is a good quality training programme to enhance individual skills and to keep

Staff and carers confirmed that both groups attend several of the courses together. Team Fostering Page 33

p.34

Standard 20 (20.1 - 20.5)

All staff are properly accountable and supported. Key Findings and Evidence Standard met? 3 The manager and the supervising social worker based in the Rotherham office currently said they felt supported in their work and confirmed that they received regular supervision.

p.35

Standard 20 (20.1 - 20.5)

There was evidence of an annual appraisal signed by both Directors and supervision records All staff had written contracts and job descriptions.

p.35

Standard 20 (20.1 - 20.5)

Staff had access to policies and procedures and confirmed in interview that they had a working knowledge of them. Team Fostering Page 34

p.35

Standard 21 (21.1 - 21.6)

The fostering service has a clear strategy for working with and supporting carers. Key Findings and Evidence Standard met? 4

p.36

Standard 21 (21.1 - 21.6)

Team Fostering places a great deal of emphasis on the quality of support they are committed to providing to carers which means that caseloads have to be manageable in order for the agency to meet their very own high standards. The supervising social worker at the Rotherham office confirmed that there caseload is considerably lower than that often found in a local authority family placement team.

p.36

Standard 21 (21.1 - 21.6)

A commitment to providing fortnightly support visits is built in to any placement however this can be increased depending on the needs of the carers and the placement. Providing a high level of support to carers is a very important aspect of their work in helping to maintain placements and to limit the number of disruptions. The agency have a policy statement on “Unannounced Visits” and have a commitment to making one unannounced visit to a carer each year, this will usually be carried out by someone other than the supervising social worker. There is an out of hours on-call system provided for carers where they can have immediate and direct access to a qualified social worker. They can be advised by phone or by an actual support visit to the home should this be required. Carers stated that they were appreciative of this support, as they felt more confident in dealing with situations knowing it was available.

p.36

Standard 21 (21.1 - 21.6)

Foster carers were all very appreciative of Team Fostering commitment to the placements and to the needs of the carers.

p.36

Standard 21 (21.1 - 21.6)

The regular support provided by Team Fostering is an out standing feature of the agency and is one of the reasons why carers said they had chosen to work for a private agency as opposed to offering their services to a Local Authority. For some carers there comments were borne out of experiences both in the private sector and as approved carers for a local authority.

p.36

Standard 21 (21.1 - 21.6)

There are monthly support meetings, which are structured to include a formal business meeting, an exchange of information, social time over lunch and workshops to look at practice issues.

p.36

Standard 21 (21.1 - 21.6)

Team Fostering is clearly providing good quality and regular support to their carers.

p.36

Standard 21 (21.1 - 21.6)

The agency provides respite care for the carers acknowledging that fostering is demanding on carers and families. Team Fostering have a policy on offering planned breaks for carers in the form of two weeks paid respite for each full years service. The policy statement sets out the procedure and planning for this planned break and considers the needs and the wishes of the child in placement.

p.36

Standard 21 (21.1 - 21.6)

In discussion with the manager and the supervising social worker staff are very clear about their roles and responsibility towards carers.

p.36

Standard 21 (21.1 - 21.6)

The agency has a policy statement on “Conflicts of Interest” which guides them through the difficult role of supporting carers whilst not blurring the boundaries of the relationship. It is advised the policy should be more explicit on appropriate behaviour’s and relationships so that all carers are very clear about their role and that of the supervising social worker. Team Fostering Page 35

p.36

The fostering service is a managed one that provides supervision for foster carers

and helps them to develop their skills. Key Findings and Evidence Standard met? 3

p.37

The fostering service is a managed one that provides supervision for foster carers

The agency has developed a competency based review system and ensures the annual reviews on carers are undertaken within the specified timescales. Reviews are an opportunity to comment on and review carers practices. Children in placement are consulted prior to the carers review. A summary of the review is presented to the fostering panel.

p.37

The fostering service is a managed one that provides supervision for foster carers

Fortnightly supervision of foster carers was well recorded on their files.

p.37

The fostering service is a managed one that provides supervision for foster carers

Following discussion with carers they confirmed that the system was a positive experience.

p.37

The fostering service is a managed one that provides supervision for foster carers

Carers had been provided with the agency Carers Information packs, and policies and procedures.

p.37

The fostering service is a managed one that provides supervision for foster carers

Support was also available from a range of other professionals. Carers commented positively on the support offered by the Education Liaison Officer.

p.37

The fostering service is a managed one that provides supervision for foster carers

Information on procedures for dealing with complaints and allegations were clear and carers confirmed they were aware of them. Team Fostering Page 36

p.37

provide high quality care and meet the needs of each child/young person placed in

their care. Key Findings and Evidence Standard met? 3

p.38

provide high quality care and meet the needs of each child/young person placed in

Family assessments include observations and the completion of tasks to provide evidence of their competence in caring for children and young people which runs along side an initial training programme of four days and three evening sessions covering the competences defined by B.A.A.F.

p.38

provide high quality care and meet the needs of each child/young person placed in

Mandatory training has to be completed by the principal carer in each household and by both carers were fostering is their only employment within two years of their initial approval. This consists of Reporting and Recording (2 days), Child Protection, (4 days), Behaviour and Management, (5 days) and Emergency Aid (2 days).

p.38

provide high quality care and meet the needs of each child/young person placed in

In the past twelve months carers have attended a Recording Course, Special Educational Needs, Frank Kunstall Seminar and Emergency First Aid.

p.38

provide high quality care and meet the needs of each child/young person placed in

Foster carers reported that the training offered was excellent. Live case studies are used along side role-play, written exercises, small group discussion and external speakers.

p.38

provide high quality care and meet the needs of each child/young person placed in

Suitable arrangements to enable carers to attend training were in place.

p.38

provide high quality care and meet the needs of each child/young person placed in

The annual review includes an evaluation and assessment of a carers training and developmental needs. Team Fostering Page 37

p.38

The intended outcome for the following set of standards is:

• All appropriate records are kept and are accessible in relation to the fostering services and the individual foster carers and foster children.

p.39

maintained for each child or young person in foster care which details the nature and

quality of care provided and contributes to an understanding of her/his life events.

p.39

Relevant information from the case records is made available to the child and to

anyone involved in her/his care. Key Findings and Evidence Standard met? 3

p.39

Relevant information from the case records is made available to the child and to

The agency has a clear policy on “Records and Record Keeping” and “Access to Records” which includes information on what should be held on young peoples case records.

p.39

Relevant information from the case records is made available to the child and to

Looked After Children have a main care file, which is held within their placing authority childcare team. The information remains confidential but it is shared with Team Fostering and certain aspects are then shared with the foster carers to enable them to provide appropriate care to the child.

p.39

Relevant information from the case records is made available to the child and to

Team Fostering maintains files on children and young people placed with carers, foster carers approved by the agency, foster carers assessment which do not proceed to panel, employments files.

p.39

Relevant information from the case records is made available to the child and to

Carers keep a daily diary it is completed each day and then sent to team fostering for retention.

p.39

Relevant information from the case records is made available to the child and to

Foster carers did complain that they do not always have enough information available but feel this is not the fault of Team Fostering but often a lack of knowledge by the placing social workers and that often during the placement information comes to light that carers were not always prepared for. Team Fostering Page 38

p.39

The fostering service's administrative records contain all significant information

relevant to the running of the foster care service and as required by regulations. Key Findings and Evidence Standard met? 3

p.40

The fostering service's administrative records contain all significant information

The agency maintains separate records for staff, carers, children, allegations and complaints as required by the legislation and the national minimum standards.

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The fostering service's administrative records contain all significant information

Administrative records inspected appeared well organised.

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The fostering service's administrative records contain all significant information

The required security measures are in place with files locked away each evening in filing cabinets.

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The fostering service's administrative records contain all significant information

Clear systems are in place to record and retrieve information.

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The fostering service's administrative records contain all significant information

There are efficient administrative procedures in place.

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The fostering service's administrative records contain all significant information

Carers confirmed that information recorded during their supervision is shared with them.

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The fostering service's administrative records contain all significant information

In assessing the statistics below Team Fostering have also made 3 mother and baby placements.

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The fostering service's administrative records contain all significant information

Number of current foster placements supported by the agency: 18 Number of placements made by the agency in the last 12 months: 11

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months:

Number of new foster carers approved during the last 12 months: 7 Number of foster carers who left the agency during the last 12 months: 0

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The intended outcome for the following standard is:

• The premises used as offices by the fostering service are suitable for the purpose.

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Standard 26 (26.1 - 26.5)

Premises used as offices by the fostering service are appropriate for the purpose. Key Findings and Evidence Standard met? 3

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Standard 26 (26.1 - 26.5)

The offices are located on a new business development in Rotherham.

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Standard 26 (26.1 - 26.5)

There is adequate car parking and access to the area is monitored 24 hours a day by security guard and CCTV. A main receptionist greets visitors to the offices and records their arrival before contacting Team Fostering.

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Standard 26 (26.1 - 26.5)

The building is based on the ground floor of a detached unit and is alarmed.

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Standard 26 (26.1 - 26.5)

The offices are spacious and pleasantly decorated, with two large rooms available for meetings and training events.

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Standard 26 (26.1 - 26.5)

There are facilities for the secure retention of records in a lockable room.

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Standard 26 (26.1 - 26.5)

The agency are looking to rent larger premises as the agency grows. Team Fostering Page 40

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The intended outcome for the following set of standards is:

• The agency fostering services are financially viable and appropriate and timely payments are made to foster carers.

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The agency ensures it is financially viable at all times and has sufficient financial

resources to fulfil its obligations. Key Findings and Evidence Standard met? 3

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The Cramlington NCSC Area Office made the following comments during their

inspection of Team Fostering (March2003). A copy of the agency’s finances were supplied to inspectors prior to the inspection and appear to be thorough and in good order.

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The Cramlington NCSC Area Office made the following comments during their

The board includes a Non-Executive Director whose area of expertise is in finance.

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The Cramlington NCSC Area Office made the following comments during their

The appropriate business regulations and guidelines are followed including Income Tax, national Insurance and VAT.

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The Cramlington NCSC Area Office made the following comments during their

At the time of the inspection the agency was operating within a ‘positive’ financial balance.

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The Cramlington NCSC Area Office made the following comments during their

As part of the registration of the Rotherham office the organisation supplied financial records and their Business plan which indicated the agency was able to meet its financial commitments.

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The financial processes/systems of the agency are properly operated and maintained

in accordance with sound and appropriate accounting standards and practice. Key Findings and Evidence Standard met? 3

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The financial processes/systems of the agency are properly operated and maintained

The agency operates within appropriate financial systems.

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The financial processes/systems of the agency are properly operated and maintained

The documented policy and procedures were forwarded to the Commission for inspection and were found to be in order.

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The financial processes/systems of the agency are properly operated and maintained

Accounts are maintained and audited properly and checked with the assistance of the Local Investment Fund and the financial director Team Fostering Page 41

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cost of caring for each child or young person placed with him or her. Payments are

made promptly and at the agreed time. Allowances and fees are reviewed annually. Key Findings and Evidence Standard met? 3 Details of financial arrangements were seen on foster carers files and the Carers Information pack contains details of payments available to carers.

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cost of caring for each child or young person placed with him or her. Payments are

The pack also contains comprehensive guidelines on all aspects of finance mileage, school expenses and tax national Insurance and benefits payments.

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cost of caring for each child or young person placed with him or her. Payments are

Carers are clear about the fees they can expect for placements including the standard fee of £350 per week to £518 for a mother and baby placement.

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cost of caring for each child or young person placed with him or her. Payments are

No concerns were raised during discussions with foster carers about the payment system; they confirmed that payments were prompt and appropriate. Team Fostering Page 42

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The intended outcome for the following set of standards is:

• Fostering panels are organised efficiently and effectively so as to ensure that

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Fostering panels have clear written policies and procedures, which are implemented

in practice, about the handling of their functions. Key Findings and Evidence Standard met? 3

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Cramlington NCSC Area Office made the following observations of the fostering panel

(March2003). There were clear and detailed panel procedures including Foster Carers Approval.

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Cramlington NCSC Area Office made the following observations of the fostering panel

The panel chairperson was interviewed by inspectors and proved suitably qualified and knowledgeable for the position.

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Cramlington NCSC Area Office made the following observations of the fostering panel

The chair confirmed that CRB checks are carried out for new panel members and will replace the police check when due for renewal after 3 years.

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Cramlington NCSC Area Office made the following observations of the fostering panel

The panel included the required range of members including a medical adviser, legal adviser and foster carer.

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Cramlington NCSC Area Office made the following observations of the fostering panel

The inspectors attended a panel meeting and it was observed that the panel was carried out in a professional and sensitive manner, with discussion and planned questions agreed before social workers and prospective carers joined the meeting.

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Cramlington NCSC Area Office made the following observations of the fostering panel

Decisions were usually given to workers and carers before the end of the meeting.

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Cramlington NCSC Area Office made the following observations of the fostering panel

Minutes of previous panels were inspected and were appropriate.

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Cramlington NCSC Area Office made the following observations of the fostering panel

The quality and range of discussion observed confirmed that panel also provided a quality assurance function in relation to the written assessments and the assessment process.

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Cramlington NCSC Area Office made the following observations of the fostering panel

Foster carers reviews were included on the agenda. Team Fostering Page 43

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The intended outcome for the following set of standards is:

• When foster care is provided as a short-term break for a child, the arrangement recognises that the parents remain the main carers for the child.

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have policies and procedures, implemented in practice, to meet the particular needs

of children receiving short-term breaks. Key Findings and Evidence Standard met? 3

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have policies and procedures, implemented in practice, to meet the particular needs

Team Fostering provide short term breaks (also known as respite care) in two types of situations, to provide respite for children placed with Team Fostering carers as a means of supporting an existing placement or as a referral from a local authority who required a short- term respite placement. There is a policy is statement to guide carers and staff through such placements. Team Fostering Page 44

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The intended outcome for the following set of standards is:

• Local authority fostering services' policies and procedures for assessing,

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there is recognition of the particular relationship and position of family and friend

carers. Key Findings and Evidence Standard met? 0

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comments/confirmation relating to the content and accuracy of the report for

the above inspection. We would welcome comments on the content of this report relating to the Inspection conducted on 9 th August 2004 and any factual inaccuracies:

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comments/confirmation relating to the content and accuracy of the report for

Please limit your comments to one side of A4 if possible Team Fostering Page 47

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Action taken by the CSCI in response to the provider’s comments:

Amendments to the report were necessary NO

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Action taken by the CSCI in response to the provider’s comments:

Comments were received from the provider NO

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Action taken by the CSCI in response to the provider’s comments:

Provider comments/factual amendments were incorporated into the final inspection report NO

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Action taken by the CSCI in response to the provider’s comments:

NO Provider comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Registered Provider responsible Local Authority fostering service Manager both views will be made available on request to the Area Office.

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report:

Action plan was received at the point of publication YES

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report:

Action plan covers all the statutory requirements in a timely fashion YES

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report:

Action plan did not cover all the statutory requirements and required further discussion NO

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report:

Provider has declined to provide an action plan NO

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Public reports

It should be noted that all CSCI inspection reports are public documents. Reports on children’s homes are only obtainable on personal application to CSCI offices. Team Fostering Page 48

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D.3 PROVIDER’S AGREEMENT

Registered Person’s or responsible Local Authority Manager’s statement of agreement/comments: Please complete the relevant section that applies.

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inspection conducted on the 24th August 2004 and that I agree with the

statutory requirements made and will seek to comply with these.

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Registered Provider both views will be reported. Please attach any extra pages, as applicable.

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Team Fostering / 9th and 24th August 2004

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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Team Fostering / 9th and 24th August 2004

Telephone: 020 7979 2000 Fax: 020 7979 2111

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Team Fostering / 9th and 24th August 2004

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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Team Fostering / 9th and 24th August 2004

S0000060698.V149951.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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Team Fostering / 9th and 24th August 2004

The paper used in this document is supplied from a sustainable source

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