Setting

Doucecroft School

163 High Street Kelvedon Colchester Essex CO5 9JA

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Doucecroft School

11th, 12th & 13th October 2004 Residential Special School (not registered as a Children’s Home)

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Commission for Social Care Inspection

Launched in April 2004, the Commission for Social Care Inspection (CSCI) is the single inspectorate for social care in England.

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Commission for Social Care Inspection

The Commission combines the work formerly done by the Social Services Inspectorate (SSI), the SSI/Audit Commission Joint Review Team and the National Care Standards Commission.

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The role of CSCI is to:

• Promote improvement in social care • Inspect all social care - for adults and children - in the public, private and voluntary sectors • Publish annual reports to Parliament on the performance of social care and on the state of the social care market • Inspect and assess ‘Value for Money’ of council social services • Hold performance statistics on social care • Publish the ‘star ratings’ for council social services • Register and inspect services against national standards • Host the Children’s Rights Director role.

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Inspection Methods & Findings

SECTION B of this report summarises key findings and evidence from this inspection. The following 4-point scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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The 4-point scale ranges from:

4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls) 'O' or blank in the 'Standard met?' box denotes standard not assessed on this occasion. '9' in the 'Standard met?' box denotes standard not applicable. 'X' is used where a percentage value or numerical value is not applicable. Doucecroft School Page 1

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Address

163 High Street, Kelvedon, Colchester, Essex, CO5 9JA

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Type of school

Date of last boarding welfare inspection: 19/01/04

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Type of school

Date of Inspection Visit 11th October 2004 ID Code

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Type of school

Name of CSCI Inspector 1 Jenny Elliott 076559

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Name of Establishment Representative at the

time of inspection Ms Kathy Cranmer Doucecroft School Page 2

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INTRODUCTION TO REPORT AND INSPECTION

Residential Special Schools are subject to inspection by the Commission for Social Care Inspection (CSCI) to determine whether the welfare of children (i.e. those aged under 18) is adequately safeguarded and promoted while they are accommodated by the school.

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INTRODUCTION TO REPORT AND INSPECTION

Inspections assess the extent to which the school is meeting the National Minimum Standards for Residential Special Schools, published by the Secretary of State under Section 87C of the Children Act 1989, and other relevant requirements of the Children Act 1989 as amended. Residential Special Schools are not registered as children’s homes unless they accommodate, or arrange accommodation for, one or more children for more than 295 days a year.

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INTRODUCTION TO REPORT AND INSPECTION

This document summarises the inspection findings of the CSCI in respect of Doucecroft School The report follows the format of the National Minimum Standards and the numbering shown in the report corresponds to that of the standards.

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INTRODUCTION TO REPORT AND INSPECTION

• Inspection methods used • Key findings and evidence • Overall ratings in relation to the standards • Recommended action by the school • Advisory recommendations on boarding welfare • Summary of the findings • Report of the lay assessor (where relevant) • The Head’s response and proposed action plan to address findings

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INSPECTION VISITS

Inspections are undertaken in line with the agreed regulatory framework under the Care Standards Act 2000 and the Children Act 1989 as amended, with additional visits as required.

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INSPECTION VISITS

The report represents the inspector's findings from the evidence found at the specified inspection dates. Doucecroft School Page 4

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BRIEF DESCRIPTION OF THE SCHOOL AND RESIDENTIAL PROVISION

Doucecroft School is an independent special school, owned and operated by the Essex Autistic Society, catering for children and young people with autism coupled with varying degrees of learning difficulty.

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BRIEF DESCRIPTION OF THE SCHOOL AND RESIDENTIAL PROVISION

At the time of inspection the school was providing places for 20 boarding pupils aged between 8 and 19 years.

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BRIEF DESCRIPTION OF THE SCHOOL AND RESIDENTIAL PROVISION

The main school is located in a large building, which has been extensively converted for its current use. Boarding pupils were accommodated on the first floor. The ground floor comprises classroom areas, kitchen and dining facilities and offices. There is an enclosed garden. A new, purpose-built school is in the process of construction and expected to open in September 2005.

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BRIEF DESCRIPTION OF THE SCHOOL AND RESIDENTIAL PROVISION

The school’s Further Education Department is situated within easy walking distance of the main school site. Accommodation is provided in single rooms. There is a large garden at the rear of the building with vegetable patches and fruit trees. At the time of inspection an outbuilding was nearing the completion stage of refurbishment providing additional teaching and meeting space.

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BRIEF DESCRIPTION OF THE SCHOOL AND RESIDENTIAL PROVISION

The school is situated in the village of Kelvedon, with a number of community facilities nearby and convenient access to public transport and main road and rail links. Doucecroft School Page 5

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school has a range of communication methods in daily use that enhance the input pupils have into their daily lives.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school has a good level of communication with parents and professionals.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school generally develops and implements good quality care plans.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

Staff were observed responding in a consistent manner to less socially acceptable behaviours exhibited by pupils.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school holds regular review meetings, outcomes from meetings are incorporated into care plans.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school provides a range of activities for boarders within school and the community.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school has good administrative records in respect of health and safety and the recruitment of staff.

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WHAT THE SCHOOL DOES WELL IN BOARDING WELFARE

The school’s governing body take an active interest in the provision of services.

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WHAT THE SCHOOL SHOULD DO BETTER IN BOARDING WELFARE

The school should continue to develop the understanding of staff in respect of dealing with complaints and supporting acceptable behaviours.

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WHAT THE SCHOOL SHOULD DO BETTER IN BOARDING WELFARE

The school should improve its recording of sanctions and restraints.

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WHAT THE SCHOOL SHOULD DO BETTER IN BOARDING WELFARE

The school should ensure that staff are aware of thresholds for the reporting of concerns.

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WHAT THE SCHOOL SHOULD DO BETTER IN BOARDING WELFARE

The school should review and clarify the roles and responsibilities of the senior management team, and ensure that this group receive appropriate supervision.

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CONCLUSIONS AND OVERVIEW OF FINDINGS ON BOARDING WELFARE

Doucecroft School Page 6 The school provides a caring environment for pupils. Evidence was seen of the schools continuing development in the areas of care planning, communication, staff development and supervision. Feedback from parents and social workers was very positive.

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CONCLUSIONS AND OVERVIEW OF FINDINGS ON BOARDING WELFARE

The premises at the main school restrict the service that can be provided. A purpose built new school is under construction on the outskirts of Colchester.

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CONCLUSIONS AND OVERVIEW OF FINDINGS ON BOARDING WELFARE

The school had addressed many issues from the last inspection report, staff were positive and co-operative throughout this inspection. Discussions with the senior management team were constructive and productive. Doucecroft School Page 7

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Children Act 1989 arising from this inspection?

Notification to be made to: Local Education Authority NO Secretary of State NO

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IMPLEMENTATION OF RECOMMENDED ACTIONS FROM LAST INSPECTION

Recommended Actions from the last Inspection visit fully implemented? NO

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implemented are listed below:

No Standard Recommended actions Timescale for action Four recommended actions have been bought forward from the previous inspection and are highlighted in the following section. Doucecroft School Page 8

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which indicates how recommended actions are to be addressed. This action plan

will be made available on request to the Area Office.

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RECOMMENDED ACTION

Identified below are the actions recommended on issues addressed in the main body of the report in order to safeguard and promote the welfare of boarders adequately in accordance with the National Minimum Standards for Residential Special Schools. The references below are to the relevant Standards. Non-implementation of recommended action can lead to future statutory notification of failure to safeguard and promote welfare. No Standard* Recommended Action Timescale for action 1 RS4 The school should ensure that the complaints policy and procedural guidance includes all the areas specified in NMS 4.3 and that, following this development, training in the new procedures is provided for staff in line with the expectations of NMS 4.4.

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This requirement has been bought forward from the

2 RS5 The school should ensure that staff are aware of thresholds for reporting child protection concerns to the designated person. 31/01/05

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This requirement has been bought forward from the

3 RS9 The school should ensure that responses to positive behaviour are consistently applied. 31/03/05

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This requirement has been bought forward from the

4 RS32RS33 RS5RS10 The school should ensure that all sanctions and physical restrictions are recorded and reviewed by the Head and governing body. This requirement has been bought forward from the previous inspection. 31/01/05

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This requirement has been bought forward from the

5 RS10 The school should develop a behaviour management policy. 31/03/05

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This requirement has been bought forward from the

6 RS23 The school should ensure that standards of decoration are maintained across both sites. 31/07/05

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This requirement has been bought forward from the

7 RS26 The school should continue to take steps to ensure risk associated with the locking of external doors is clearly recorded and regularly reviewed. 30/11/04 Doucecroft School Page 9 8 RS29 The school should ensure that staff have training dealing with complaints, managing behaviour and child protection thresholds. 31/03/05

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This requirement has been bought forward from the

9 RS31RS30 The school should ensure that supervision is in place for all staff. This requirement has been bought forward from the previous inspection. 31/03/05

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This requirement has been bought forward from the

10 RS32RS31 The school should review and clarify the roles and responsibilities of the senior management team to ensure it delivers the best possible care. This requirement has been bought forward from the previous inspection. 31/01/05

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ADVISORY RECOMMENDATIONS

Identified below are advisory recommendations on welfare matters addressed in the main body of the report and based on the National Minimum Standards, made for consideration by the school. No Refer to Standard* Recommendation

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ADVISORY RECOMMENDATIONS

1 RS15 The school should consider how it can offer a choice of meals to students at the FE unit. Doucecroft School Page 10

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PART B INSPECTION METHODS AND FINDINGS

The following inspection methods were used in the production of this report

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PART B INSPECTION METHODS AND FINDINGS

Direct Observation YES Pupil Guided Tour of Accommodation YES Pupil Guided Tour of Recreational Areas YES

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PART B INSPECTION METHODS AND FINDINGS

Checks with other Organisations • Social Services YES • Fire Service YES • Environmental Health YES • DfES NO • School Doctor YES • Independent Person NO • Chair of Governors YES Tracking individual welfare arrangements YES Survey / individual discussions with boarders NO Group discussions with boarders NO Individual interviews with key staff YES Group interviews with House staff teams YES Staff Survey YES Meals taken with pupils YES Early morning and late evening visits YES Visit to Sanatorium / Sick Bay NA Parent Survey YES Placing authority survey YES Inspection of policy/practice documents YES Inspection of records YES Individual interview with pupil(s) NO Answer-phone line for pupil/staff comments NO

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PART B INSPECTION METHODS AND FINDINGS

Date of Inspection 11/10/04 Time of Inspection 10:00 Duration Of Inspection (hrs.) 24 Number of Inspector Days spent on site 3

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Pre-inspection information and the Head’s Self evaluation Form, provided by the

school, have also been taken into account in preparing this report. Doucecroft School Page 11

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SCHOOL INFORMATION

Age Range of Boarding Pupils From 8 To 19

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NUMBER OF BOARDERS AT TIME OF INSPECTION:

The following pages summarise the key findings and evidence from this inspection, together with the CSCI assessment of the extent to which standards have been met. The following scale is used to indicate the extent to which standards have been met or not met by placing the assessed level alongside the phrase "Standard met?"

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NUMBER OF BOARDERS AT TIME OF INSPECTION:

The scale ranges from: 4 - Standard Exceeded (Commendable) 3 - Standard Met (No Shortfalls) 2 - Standard Almost Met (Minor Shortfalls) 1 - Standard Not Met (Major Shortfalls)

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NUMBER OF BOARDERS AT TIME OF INSPECTION:

"0" in the "Standard met" box denotes standard not assessed on this occasion. "9" in the "Standard met" box denotes standard not applicable. “X” is used where a percentage value or numerical value is not applicable. Doucecroft School Page 12

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The intended outcome for the following standard is:

• Children, parents, staff and placing authorities have access to a clear statement of the school's care principles and practice for boarding pupils.

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Approved Arrangements and school prospectus, which are required to include

specific information. Key Findings and Evidence Standard met? 3

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Approved Arrangements and school prospectus, which are required to include

The statement of purpose provided by the school meets the minimum requirements of this standard. The statement of purpose describes the main school and further education department as one school, this view was not reflected in discussions with staff outside of the senior management team. Doucecroft School Page 13

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The intended outcomes for the following set of standards are:

• Children are encouraged and supported to make decisions about their lives

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and to influence the way that the school is run. No child should be assumed

to be unable to communicate their views. • Children's privacy is respected and information about them is confidentially handled. • Children's complaints are addressed without delay and children are kept informed of progress in their consideration.

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key decisions which are likely to affect their daily life and their future. Feedback is

given following consultations. Key Findings and Evidence Standard met? 3

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key decisions which are likely to affect their daily life and their future. Feedback is

Ten parents returned completed questionnaires. All respondents said they felt the school were good at letting them know about things that happened to their child and that they were consulted before big decisions were made. Questionnaires were also received from social workers in respect of four pupils, each of these stated that they were notified of significant affects affecting the pupil.

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key decisions which are likely to affect their daily life and their future. Feedback is

The school accommodates children and young people with a wide range of communication methods. Staff demonstrated, through discussion, a good understanding of the behaviours of pupils and described how these could be interpreted as pupils’ wishes. The school gathers a wide range of information about pupils before admission and throughout their school career. This information was used to inform care plans.

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key decisions which are likely to affect their daily life and their future. Feedback is

A range of communication methods were in daily use during the inspection, and seen to be used in a consistent manner by different staff. The range of methods encouraged the development of communication skills as well as providing the opportunity for pupils to make basic choices.

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The school and staff respect a child's wish for privacy and confidentiality so far as is

consistent with good parenting and the need to protect the child. Key Findings and Evidence Standard met? 3

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The school and staff respect a child's wish for privacy and confidentiality so far as is

Since the last inspection the school had developed guidance for staff providing personal care that promoted the privacy and dignity of pupils. Staff spoken to demonstrated a good understanding of this guidance.

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The school and staff respect a child's wish for privacy and confidentiality so far as is

It was felt that the minimum requirements of this standard had been met. Doucecroft School Page 14

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living in the school, and feel confident that any complaint is addressed seriously and

without delay. Key Findings and Evidence Standard met? 2

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living in the school, and feel confident that any complaint is addressed seriously and

The information in respect of complaints had not been updated from the previous inspection. Eight parents, through questionnaires, said they had received information from the school about how to make a complaint, but only one person said they had been told how to make a complaint to an Inspector. Two of the four questionnaires received from social workers stated that information about the school’s complaints procedure had been provided.

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living in the school, and feel confident that any complaint is addressed seriously and

The needs of pupils and the range of communication methods used by them, makes the issue of complaints very complicated and demands a high level of awareness from staff. This is particularly difficult in an environment that promotes the acquisition of more socially acceptable behaviours. However, a high level of recording in respect of the behaviours of pupils is maintained at the school, providing an opportunity for patterns to be identified and, potentially, dissatisfaction, subject to the skills and experience of staff.

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living in the school, and feel confident that any complaint is addressed seriously and

The school recognises the need to produce a more child friendly complaints procedure and was working on this at the time of inspection.

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months:

Number of above complaints substantiated: 0

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months:

Number of above complaints substantiated: 0 Doucecroft School Page 15

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The intended outcomes for the following set of standards are:

• The welfare of children is promoted, children are protected from abuse, and an appropriate response is made to any allegation or suspicion of abuse. • Children are protected from bullying by others. • All significant events relating to the protection of children accommodated in

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the school are notified by the Head of the school to the appropriate

authorities. • Children who are absent without authority are protected in accordance with written guidance and responded positively to on return.

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suspicions or allegations of abuse are properly responded to. These are known and

understood by all staff (including junior, ancillary, volunteer and agency staff). Key Findings and Evidence Standard met? 1

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suspicions or allegations of abuse are properly responded to. These are known and

The school had updated its child protection policy in February 2004. The policy addresses the points in Appendix A of the national minimum standards for residential special schools. All questionnaires received from social workers stated they felt children were safe at the school. The designated child protection officer reported good links with the child protection team.

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suspicions or allegations of abuse are properly responded to. These are known and

Staff were working through NSPCC child protection training booklets.

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suspicions or allegations of abuse are properly responded to. These are known and

The schools recording and reviewing of sanctions and restraints did not meet the requirement of these standards, and would not be robust enough to identify patterns of concern.

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suspicions or allegations of abuse are properly responded to. These are known and

One of the pupil records tracked as part of this inspection, included notes referring to a bruise. This had not been referred to the designated child protection officer and therefore the schools child protection policy had not been implemented. This was bought to the attention of senior staff at the time of the inspection to ensure appropriate action could be taken.

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familiar and which is effective in practice. Where possible children in the school

contribute to the development of the policy. Key Findings and Evidence Standard met? 3

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familiar and which is effective in practice. Where possible children in the school

It was felt that the minimum requirements of this standard continued to be met.

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familiar and which is effective in practice. Where possible children in the school

Percentage of pupils reporting never or hardly ever being bullied X %

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All significant events relating to the protection of children in the school are notified by

the Head of the school or designated person to the appropriate authorities. Key Findings and Evidence Standard met? 3

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All significant events relating to the protection of children in the school are notified by

It was felt that the minimum requirements of this standard continued to be met.

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NUMBER OF THE FOLLOWING NOTIFIED TO CSCI DURING THE LAST 12 MONTHS:

• conduct by member of staff indicating unsuitability to work with children 0 • serious harm to a child 0 • serious illness or accident of a child 0 • serious incident requiring police to be called 0 Doucecroft School Page 17

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The school takes steps to ensure that children who are absent from the school

without consent are protected in line with written policy and guidance. Key Findings and Evidence Standard met? 3

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The school takes steps to ensure that children who are absent from the school

It was felt that the minimum requirements of this standard were met.

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The intended outcomes for the following set of standards are:

• Children have sound relationships with staff based on honesty and mutual respect. • Children are assisted to develop appropriate behaviour through the

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understanding and clear professional and personal boundaries which are effective for

both the individuals and the group. Key Findings and Evidence Standard met? 2

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understanding and clear professional and personal boundaries which are effective for

Parents completing questionnaires spoke highly about the staff at the school, many felt the quality of staff and the relationship between staff, pupils and parents was a significant strength of the school. This was also reflected in two of the questionnaires received from social workers.

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understanding and clear professional and personal boundaries which are effective for

Expectations, in respect of the behaviour of individual pupil’s, was understood by all staff spoken with. Responses, to less acceptable behaviour, were observed to be consistently applied by different members of staff. Individual management plans, providing a précis of care plans, individual record sheets and information available to staff at mealtimes ensured staff were kept up to date with any changes.

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understanding and clear professional and personal boundaries which are effective for

Where pupils were responding well to their environment and exhibiting more socially acceptable behaviour, there was less consistency amongst staff in reinforcing this through praise.

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understanding and clear professional and personal boundaries which are effective for

At the further education unit, where most pupils had more developed communication methods, the interaction between staff and pupils at mealtimes was good. Doucecroft School Page 19

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is regarded as unacceptable by staff, it is responded to by constructive disciplinary

measures which are approved by the Head of Care. Key Findings and Evidence Standard met? 2

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is regarded as unacceptable by staff, it is responded to by constructive disciplinary

Approaches to unacceptable behaviour, observed during the inspection were appropriate. (See also comments under standard 9 above). Parents and social workers, completing questionnaires, said they felt the rules and sanctions in place at the school were fair.

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is regarded as unacceptable by staff, it is responded to by constructive disciplinary

There was no evidence of any idiosyncratic punishments in place at the school. The recording of sanctions did not meet the requirements of this standard. Staff completing questionnaires described a range of appropriate sanctions that could be used.

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is regarded as unacceptable by staff, it is responded to by constructive disciplinary

The schools policies in respect of physical intervention were in line with the requirements of this standard. There was no indication that physical interventions and restraints were excessively used within the school. There were, though, examples of extreme restraints used on a pupil no longer at the school. These had been recorded in the pupils’ own records but not in a centrally held record. There was, therefore, no opportunity for the school to review incidence or patterns of incidents.

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is regarded as unacceptable by staff, it is responded to by constructive disciplinary

The school did not have a behaviour management policy in place at the time of inspection. Doucecroft School Page 20

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The intended outcomes for the following set of standards are:

• Children experience planned and sensitively handled admission and leaving processes. • The school's residential provision actively supports children's educational progress at the school. • Children have ample opportunity to engage in purposeful and enjoyable activities both within school and in the local community. • Children live in a healthy environment and the health and intimate care needs of each child are identified and promoted. • Children are provided with healthy, nutritious meals that meet their dietary needs. • Children wear their own clothing outside school time, can secure personal

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appropriate, with parents and carers and placing authorities – as far as possible and

handled with sensitivity and care by those concerned. Key Findings and Evidence Standard met? 3

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appropriate, with parents and carers and placing authorities – as far as possible and

The school had developed a clearer understanding of the relationship between the main and further education department since the last inspection, although this was not fully understood by all staff. The school had begun to develop and implement clearer transition plans for pupils moving from one site to another. The school had plans to develop this further once the refurbishment of the outbuilding at the further education unit was completed.

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appropriate, with parents and carers and placing authorities – as far as possible and

The quality of information gathering and introduction to the school of new students was good. Doucecroft School Page 21

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education, ensuring regular attendance, punctuality and a minimum of interruption

during the school day. Key Findings and Evidence Standard met? 3

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education, ensuring regular attendance, punctuality and a minimum of interruption

It was felt that the school continues to meet the minimum requirements of this standard.

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Children have ample opportunity to engage in purposeful and enjoyable activities

both within the school and in the local community. Key Findings and Evidence Standard met? 3

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Children have ample opportunity to engage in purposeful and enjoyable activities

The school continues to provide opportunities for boarders to participate in a range of activities within and outside the school.

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The school actively promotes the health care of each child and meets any intimate

care needs. Key Findings and Evidence Standard met? 3

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The school actively promotes the health care of each child and meets any intimate

The minimum requirements of this standard were met.

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The school actively promotes the health care of each child and meets any intimate

Where the school received medication for main carers in a manner that made it difficult for aspects of the standard to be met, evidence was seen of steps taken to address this. Doucecroft School Page 22

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health, religious persuasion, racial origin or cultural background are met, including

the choice of a vegetarian meal for children who wish it. Key Findings and Evidence Standard met? 3

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health, religious persuasion, racial origin or cultural background are met, including

Food sampled during the inspection was served in adequate quantities and of adequate nutritional value. During the inspection two pupils were celebrating birthdays, steps were take to celebrate this at mealtimes at both sites. A range of meals in respect of food type and presentation were prepared at the main site. At the FE unit pupils were actively involved in the preparation, serving and clearing up after meals helping individuals develop social and independent living skills. The level of social interaction at the FE unit at mealtimes was good. Staff had good ideas about how the dining environment at the FE unit could be further improved to reflect the age of students, e.g. place cards.

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health, religious persuasion, racial origin or cultural background are met, including

There was no choice of main meal at the FE unit other than meat or vegetarian option of the same dish. The unit is small and this obviously impacts on the range of choices that can be made available. The FE unit had prepared a paper highlighting the difficulties relating to food experienced by some students with autistic spectrum disorder. The FE unit does ensure that stated likes and dislikes are observed and each students favourite meal is included in menus, whilst at the same time working with each pupil to increase the range of foods eaten. The FE unit should, though, continue to review how it can increase choices available in a manner that meets the needs of students.

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Children are provided for adequately on an individual basis and encouraged to

exercise their own preferences in the choice of clothing and personal requisites.

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their money are provided with the assistance they need, in a way which maximises

their choice. Key Findings and Evidence Standard met? 3

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their money are provided with the assistance they need, in a way which maximises

The school continues to meet the minimum requirements of this standard. Doucecroft School Page 23

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The intended outcomes for the following set of standards are:

• Children have their needs assessed and written plans outline how these needs will be met while at school. • Children's needs, development and progress is recorded to reflect their individuality and their group interactions. • There are adequate records of both the staff and child groups of the school. • In accordance with their wishes, children are able and encouraged to maintain contact with their parents and families while living away from home at school. • Children about to leave care are prepared for the transition into independent living. • Children receive individual support when they need it.

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that child in accordance with that plan, monitors progress in relation to that plan, and

updates that plan as necessary. Key Findings and Evidence Standard met? 3

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that child in accordance with that plan, monitors progress in relation to that plan, and

A range of papers and reports made up the individual care plans of each pupil. Those inspected were informative and easily accessible. Staff spoken to demonstrated a good understanding of the needs and aspirations of pupils as reflected by the paperwork inspected. Generally the care plans were felt to be of good quality.

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that child in accordance with that plan, monitors progress in relation to that plan, and

There were two entries noted in two sets of records inspected that did not accurately reflect the situation regarding those students. These were bought to the attention of the school and quickly addressed.

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that child in accordance with that plan, monitors progress in relation to that plan, and

As previously stated the level of recording in the school was high, ensuring up to date information was available for staff.

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that child in accordance with that plan, monitors progress in relation to that plan, and

The school does not operate a Keyworker system, it was felt that this was satisfactory given the pupil group. Doucecroft School Page 24

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which can, in compliance with legal requirements for safeguards, be seen by the

child. Key Findings and Evidence Standard met? 3

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which can, in compliance with legal requirements for safeguards, be seen by the

It was felt that the minimum requirements of this standard were met.

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The school maintains clear and accurate records on the staff and child groups of the

school, and major events affecting the school and children resident there. Key Findings and Evidence Standard met? 3

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The school maintains clear and accurate records on the staff and child groups of the

The school keeps the information described as a ‘register’ by the standard electronically. This information is regularly updated and ‘backed-up’ to ensure the validity and security of the information. It was felt that this met the requirements of this standard.

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to maintain contact with their parents and other family members (unless there are

welfare concerns) while living at school. Key Findings and Evidence Standard met? 3

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to maintain contact with their parents and other family members (unless there are

The minimum requirements of this standard continue to be met. Doucecroft School Page 25

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is expected to leave care or move to independent living. The school works with any

Personal Advisor for the child. Key Findings and Evidence Standard met? 9

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is expected to leave care or move to independent living. The school works with any

There were no pupils accommodated by the school at the time of the inspection who would be affected by this standard.

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children identified as having particular support needs, or particular problems, receive

help, guidance and support when needed or requested. Key Findings and Evidence Standard met? 3

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children identified as having particular support needs, or particular problems, receive

It was felt that the requirements of this standard were met (comments under nms 17 apply). Doucecroft School Page 26

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The intended outcomes for the following set of standards are:

• Children live in well designed, pleasant premises, providing sufficient space and facilities to meet their needs. • Children live in accommodation that is appropriately decorated, furnished and maintained to a high standard, providing adequate facilities for their use. • Children are able to carry out their ablutions in privacy and with dignity. • Children live in schools that provide physical safety and security.

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environment most helpful to each child's development, and is sufficient for the

number of children. Key Findings and Evidence Standard met? 2

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environment most helpful to each child's development, and is sufficient for the

The main school is an old building with teaching areas on the ground floor and residential accommodation on the first. The school has limited outdoor space. The school recognises the limitations of the existing building. A purpose built school is under construction and expected to be ready for the academic year beginning September 2005. Efforts had been made to improve existing facilities, particularly the flooring and decoration to shared spaces in the residential areas. The décor in some bedrooms was less satisfactory, with peeling wall paper and damaged paintwork noted.

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environment most helpful to each child's development, and is sufficient for the

The school had met again with the fire officer since the last inspection with regard to the locking of all external doors. The fire officer has stated that this would not normally be acceptable, but has taken no action reflecting pupils needs, the fact that all staff carry keys and keys are kept adjacent to each door, and that the school will not be used after July 2005 in correspondence about the situation.

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environment most helpful to each child's development, and is sufficient for the

The FE department benefits from a smaller student group and more generous shared space. The refurbishment of an outbuilding providing an additional resource. Doucecroft School Page 27

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The school provides adequate good quality and well-maintained accommodation for

boarding pupils, which is consistent with their needs. Key Findings and Evidence Standard met? 2

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The school provides adequate good quality and well-maintained accommodation for

As stated in standard 23, a small number of bedrooms in the main school were in need of decoration. Some bedroom furnishing was also a little battered. However, the Commission is mindful of new premises and furnishings that will be available in September 2005.

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The school provides adequate good quality and well-maintained accommodation for

Boarding accommodation at the FE unit met the requirements of this standard.

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suitable to meet the needs of the children. The school has appropriate changing and

washing facilities for incontinent children where necessary. Key Findings and Evidence Standard met? 3

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suitable to meet the needs of the children. The school has appropriate changing and

The minimum requirements of this standard were met.

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and other hazards, in accordance with Health and Safety and Fire legislation and

guidance. Key Findings and Evidence Standard met? 2

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and other hazards, in accordance with Health and Safety and Fire legislation and

A range of health and safety checks are carried out and clearly recorded by the school. The Essex Autistic Society has a health and safety officer who carries out an audit three times a year. Certificates were seen in respect of the maintenance and servicing of equipment and services. The records held were good and demonstrated internally monitoring by the operating body.

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and other hazards, in accordance with Health and Safety and Fire legislation and

The school does lock all external doors, which is a practice not usually acceptable to the fire officer. The school must continue to take steps to ensure that the risk associated with this practice is clearly records, regularly reviewed, and that all staff are clear about action to be taken in the event of a fire. Doucecroft School Page 28

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The intended outcomes for the following set of standards are:

• There are careful selection and vetting of all staff, volunteers, and monitoring

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abusers

• Children are looked after by staff who understand their needs and are able to meet them consistently. • Children are looked after by staff who are trained to meet their needs. • Children are looked after by staff who are themselves supported and guided in safeguarding and promoting the children's welfare.

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or Enhanced level as appropriate to their role in the school), with a satisfactory

outcome. There is a satisfactory recruitment process recorded in writing. Key Findings and Evidence Standard met? 3

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or Enhanced level as appropriate to their role in the school), with a satisfactory

It was felt that the minimum requirements of this standard were met.

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specified under standard 28.2. Records of staff actually working in the school

demonstrate achievement of this staffing level. Key Findings and Evidence Standard met? 3

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specified under standard 28.2. Records of staff actually working in the school

It was felt the minimum requirements of this standard were met.

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Staff receive training and development opportunities that equip them with the skills

required to meet the needs of the children and the purpose of the school. Key Findings and Evidence Standard met? 2

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Staff receive training and development opportunities that equip them with the skills

Staff described opportunities, provided by the school to develop their skills. The records inspected evidenced that a range of health and safety and care practice and communication training appropriate to the needs of pupils had been accessed in the proceeding 12 months.

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Staff receive training and development opportunities that equip them with the skills

In light of observations made during the inspection the school should consider providing training in respect of complaints and behaviour management (specifically promoting positive behaviour) and child protection thresholds.

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All staff, including domestic staff and the Head of the school, are properly

accountable and supported. Key Findings and Evidence Standard met? 2

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All staff, including domestic staff and the Head of the school, are properly

The frequency of supervision for all staff (except caretaker and senior management team) was good. Supervision notes relating to two members of care staff were inspected. The notes did not always indicate that work with pupils, or in the case of team leaders, supervision of staff was addressed. The school is in the process of developing its supervision process, in consultation with staff, and these are areas that are being considered.

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All staff, including domestic staff and the Head of the school, are properly

The school is undertaking a review of the responsibilities of the senior management team, including the provision of supervision. Doucecroft School Page 30

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The intended outcomes for the following set of standards are:

• Children receive the care and services they need from competent staff. • Children enjoy the stability of efficiently run schools. • The governing body, trustees, local authority, proprietor or other responsible body monitors the welfare of the children in the school.

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The school is organised, managed and staffed in a manner that delivers the best

possible childcare. Key Findings and Evidence Standard met? 2

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The school is organised, managed and staffed in a manner that delivers the best

The school has yet to clarify roles and responsibilities for the senior management team as described in the last report.

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must make sure that the operation of the school meets the requirements of these

standards in relation to the day to day running of the school. Key Findings and Evidence Standard met? 2

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must make sure that the operation of the school meets the requirements of these

The situation described in the headline standard had not arisen.

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must make sure that the operation of the school meets the requirements of these

The roles and responsibilities of the senior management team at the school is an issue that requires clarifying and impacts upon the monitoring of information required by this standard. The recording of sanctions and physical interventions requires improvement in order for monitoring required to be effectively undertaken.

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must make sure that the operation of the school meets the requirements of these

The Head of Care had provided a report on residential provision for the year 2003/04. Doucecroft School Page 31

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receive a written report on the conduct of the school from a person visiting the school

on their behalf every half term. Key Findings and Evidence Standard met? 2

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receive a written report on the conduct of the school from a person visiting the school

The Governing body had carried out a number of visits to the school since the previous inspection. Visits had taken place at different times of the day and evening, some were unannounced. The reports of these visits were informative and provided qualitative information about the services provided.

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receive a written report on the conduct of the school from a person visiting the school

The incomplete recording of sanctions and physical interventions means that the governing body were unable to monitor these effectively. Doucecroft School Page 32

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Second Inspector Signature

Locality Manager Paul Brewster Signature Date 17/01/2005 Doucecroft School Page 33

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D.1 Head’s comments/confirmation relating to the content and accuracy of the

We would welcome comments on the content of this report relating to the Inspection conducted on 11 th , 12 th and 13 th October 2004 and any factual inaccuracies:

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D.1 Head’s comments/confirmation relating to the content and accuracy of the

Please limit your comments to one side of A4 if possible Doucecroft School Page 34

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Action taken by the CSCI in response to Head’s comments:

Amendments to the report were necessary NO

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Action taken by the CSCI in response to Head’s comments:

Comments were received from the provider YES

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Action taken by the CSCI in response to Head’s comments:

Head’s comments/factual amendments were incorporated into the final inspection report

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Action taken by the CSCI in response to Head’s comments:

Head’s comments are available on file at the Area Office but have not been incorporated into the final inspection report. The inspector believes the report to be factually accurate

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Note:

In instances where there is a major difference of view between the Inspector and the Head both views will be made available on request to the Area Office.

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recommendations are to be addressed and stating a clear timescale for

completion. This will be kept on file and made available on request.

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Status of the Head’s Action Plan at time of publication of the final inspection report:

Action plan was received at the point of publication NO

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Status of the Head’s Action Plan at time of publication of the final inspection report:

Action plan covers all the statutory requirements in a timely fashion

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Status of the Head’s Action Plan at time of publication of the final inspection report:

Action plan did not cover all the statutory requirements and required further discussion

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Status of the Head’s Action Plan at time of publication of the final inspection report:

Provider has declined to provide an action plan

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Status of the Head’s Action Plan at time of publication of the final inspection report:

Other: <enter details here> Doucecroft School Page 35

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Date

Note: In instance where there is a profound difference of view between the Inspector and the Head both views will be reported. Please attach any extra pages, as applicable.

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Doucecroft School / 11th, 12th & 13th October 2004

Commission for Social Care Inspection 33 Greycoat Street London SW1P 2QF

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Doucecroft School / 11th, 12th & 13th October 2004

Telephone: 020 7979 2000 Fax: 020 7979 2111

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Doucecroft School / 11th, 12th & 13th October 2004

National Enquiry Line: 0845 015 0120 www.csci.org.uk

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Doucecroft School / 11th, 12th & 13th October 2004

S0000018010.V160753.R01 © This report may only be used in its entirety. Extracts may not be used or reproduced without the express permission of the Commission for Social Care Inspection

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Doucecroft School / 11th, 12th & 13th October 2004

The paper used in this document is supplied from a sustainable source

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